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Horský Hotel Remata

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Thông tin nhanh

Nhận phòng từ:		14:00
Trả phòng trước:		10:00
Thú nuôi		Cho phép mang theo thú cưng có thu phí

Tiện nghi

Wi-Fi
Điểm đỗ xe
Dịch vụ đưa đón sân bay
Bể bơi
Spa
Quầy lễ tân 24 giờ

Tìm hiểu thêm về Horský Hotel Remata

Horský Hotel Remata

Horský hotel Remata có khu vườn, sân hiên, nhà hàng và quầy bar ở Ráztočno. Ngoài dịch vụ phòng, chỗ nghỉ này còn có sân chơi trẻ em. Khách sạn cung cấp hồ bơi ngoài trời, hồ bơi trong nhà, hoạt động giải trí vào buổi tối và phòng chờ chung.

Đánh giá từ
Tripadvisor
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Du lịch với cả gia đình

Ngày nhận xét: 10 thg 8, 2023

Ngày ở: thg 8 2023

Where it's about money and nothing about the customer

Big disappointment
On the web, great services that offer everything for children, that was the main reason for choosing this hotel, but in reality nothing at all. There was no mascot, no activities for the grandparents at all. Two small corners for children, with broken toys. The children's slide was broken, my granddaughter fell badly, and they hid her somewhere after our warning.
Do NOT come here with children.
The staff is pleasant, they try to at least compensate for the owner's absence, or you could call it something else.
The food is quite tasty, but don't expect fresh pastries. There is no sign of breakfast, whoever comes late eats whatever he can find. Above all, do not drink juice from the machine during breakfast. It is HNUS, water contaminated with gas.
In the room, you need to check the beds and fix the extra bed so that your child does not fall out of it.
The best information was that they don't put soap in the shower in the room, if you want to take a shower you have to go to a store to BUY soap.
It is only about profit, not customer satisfaction.
Du lịch theo nhóm

Ngày nhận xét: 13 thg 12, 2017

Ngày ở: thg 12 2017

scandalous case management

This September we thought, we will book the accommodation for New Year's Eve in order to achieve a beneficial offer. A few minutes later we already had a confirmation in our hands, about fix price, dates and the confirmation included the breakfast. Our reservation was made through the hotels.com.
Everything was ok, we waited for the December to go until once, in this week a letter was waiting in our email account from the hotel manager. In the letter they obliged us (He claim posteriorly!) to pay another amount of money that we have already paid for… We answered that our confirmation did not contain additional ammounts so we will not pay anything else.
We contacted a member of the hotels.com who confirmed our position and infomred us try to contact the hotel. To this day Hotel Remata unable to answer the phone or reply to the letters.
In 2017 despite the fact that a confirmation is in our hands from September, such this thing can be done by a hotel? A service company can behave this way? In my opinion Hotel Remata is not guest centric and not reliable place. They are a money-seeking band and the management is scandalously bad. Under no circumstances I do not recommend this hotel.
Du lịch với cả gia đình

Ngày nhận xét: 29 thg 8, 2017

Ngày ở: thg 8 2017

beautiful location but poor hotel service

I was looking forward to long weekend at the hotel with my family. I liked the area, it is located in the mountains. Lovely location. Pool was nice, good water temperature. Bit small on hot days as lots of people from outside come for a day. Hotel room was too small, no place to put your bag. View from the window was on the roof. TV remote control did not work, they had to change the TV from other room. The kettle was so smelly, coffee and milk powder were old and dry. I paid extra 10 euros for a night for a superior room as no other room was available. Hotel staff adviced the extra charge is for the furniture and bath robe. I could live without that.
In summer, you find there summer camp / conferences, lots of people. Not happy with my stay. Staff unprofessional, not willing to help, no information given during check in. Hotel full of kids on summer camp. The food was same like for the kids, I felt like I am eating at the school
Du lịch theo nhóm

SK

Ngày nhận xét: 23 thg 5, 2017

Ngày ở: thg 5 2017

Not impressed but not sour either

The location is nice, but the hotel is built on the slope and steps are everywhere (no lift). Old rooms without balconies was the prime setback for me, the kitchen was very tasty, but the beverages out of reality for hardly *** place (Glas of wine 3,80€ and so on).
Du lịch với cả gia đình

Ngày nhận xét: 27 thg 6, 2016

Ngày ở: thg 6 2016

Average

I visited this hotel first time. Location is on beautiful place inside the wild country. Plenty of rooms oriented on north or south with pool view. you can stay also on chalets near the hotel. The food was good and also the rooms. They are small but comfortable. The architecture of the hotel is old school but the wellness and the pool is totally perfet and clean. Suitable for families. You should offer better coffe.

Vị trí

3,9

Ráztočno, Ráztočno, 97231, Slovakia|4,08 km từ trung tâm thành phố

Nhận phòng và trả phòng

Nhận phòng từ:

14:00

Trả phòng trước:

10:00

Thông tin nên biết

Thú nuôi

Cho phép mang theo thú cưng có thu phí

Giường phụ

Có thể thêm giường phụ có phí, tùy diện tích của phòng.

Horský Hotel Remata: Câu hỏi thường gặp

Horský Hotel Remata cách trung tâm Ráztočno 4.1 km.
Horský Hotel Remata nằm tại Ráztočno, Slovakia; cách trung tâm Ráztočno 4.1 km.
Horský Hotel Remata cho phép nhận phòng từ 14:00 và yêu cầu trả phòng trước 10:00.
Có, Horský Hotel Remata có điểm đỗ xe.
Có, Horský Hotel Remata có nhà hàng.