Berjaya Hotel Colombo
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Thông tin nhanh
Nhận phòng từ: | 14:00 |
|---|---|
Trả phòng trước: | 12:00 |
Bữa sáng | Có phục vụ bữa sáng |
Thú nuôi | Không cho phép mang theo thú cưng |
Trẻ em | Khách sạn này chào đón trẻ em |
Tiện nghi
Tìm hiểu thêm về Berjaya Hotel Colombo
Berjaya Hotel Colombo
Berjaya Hotel Colombo ở Mount Lavinia, trên bãi biển cách Trung tâm Thương mại Colombo City Centre và Bãi biển Mount Lavinia 15 phút lái xe. Khách sạn bãi biển này cách Bệnh viện Siddhalepa Ayurveda 2,5 km và cách Bảo tàng Nghệ thuật Múa rối Truyền thống 2,6 km. Đừng bỏ qua cơ hội tận hưởng những dịch vụ thư giãn, giải trí như hồ bơi ngoài trời hay chỉ đơn giản là ngắm cảnh từ sân thượng và vườn. Khách sạn này còn có dịch vụ tư vấn/hỗ trợ khách, khu lò nướng BBQ và phòng đại tiệc. Khách có thể dùng bữa tại The Peacock, một trong 2 nhà hàng của Khách sạn hoặc nghỉ lại trong phòng và thưởng thức những bữa ăn ngon với dịch vụ phòng (có giới hạn thời gian). Đập tan cơn khát với đồ uống yêu thích tại quầy bar/khu lounge. Khách có thể dùng bữa sáng buffet (có phụ phí) từ 7:00 đến 10:00 hàng ngày. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ giặt ủi/giặt khô, quầy tiếp tân phục vụ 24 giờ/ngày và dịch vụ trông giữ/bảo quản hành lý. Có bãi đậu xe có người phục vụ miễn phí trong khuôn viên. Hãy nghỉ ngơi thoải mái như đang ở nhà mình tại một trong 95 phòng được trang bị máy điều hòa cùng minibar. Bạn luôn có thể giữ liên lạc bằng kết nối internet không dây miễn phí; trong khi các chương trình truyền hình cáp sẽ mang đến những phút giây giải trí thoải mái. Phòng tắm riêng với buồng tắm vòi sen có vòi sen phun mưa và đồ dùng nhà tắm miễn phí. Tiện nghi phòng bao gồm điện thoại, cùng két bảo mật và dụng cụ pha cà phê/trà.
Ngày nhận xét: 29 thg 5, 2026
Ngày ở: thg 5 2026
Pleasant stay at the hotel
Phản hồi từ khách sạn
Ngày nhận xét: 2 thg 6, 2026
Warm greetings from Berjaya Hotel.
Thank you for sharing your delightful feedback. We are pleased to hear that you enjoyed your pleasant stay, comfortable rooms, and our pool overlooking the ocean. It is also wonderful to know that you appreciated our breakfast offerings.
We are especially grateful for your kind words about Nilantha. His dedication, caring attitude, and willingness to assist our guests are truly valued, and your appreciation will be shared with him.
We are delighted that you had a memorable experience with us and look forward to welcoming you back for another exceptional stay in the near future.
Warm regards,
Management
Berjaya Hotel
Ngày nhận xét: 25 thg 7, 2026
Beautiful location but fading standards
While the room was generally clean, it was clearly showing its age, with parts of it literally falling apart. The hotel is in need of a significant refurbishment if it is to maintain the standards guests would expect.
In the past, the excellent service has always been the hotel's saving grace, but unfortunately this visit fell well below my previous experiences. Many of the housekeeping staff seemed disengaged, and the pool staff appeared more focused on chatting amongst themselves than assisting guests or ensuring a welcoming atmosphere.
I appreciate that fluctuations in the tourism industry, often driven by factors beyond the hotel's control, may make major investment difficult. However, even without a full renovation, greater attention to maintenance, staff engagement, and customer service would make a noticeable difference to the guest experience.
The hotel's location and spectacular views remain its greatest strengths and are the main reasons I have continued to return. I sincerely hope management invests in both the property and its service standards so that it can once again live up to its potential.
Phản hồi từ khách sạn
Ngày nhận xét: 27 thg 7, 2026
Thank you for your continued loyalty and for taking the time to share your valuable feedback. We sincerely regret that your recent stay did not meet the standards you have come to expect from us.
Your comments regarding the condition of the property, maintenance, housekeeping, and service have been noted and will be shared with the relevant teams for improvement. We truly appreciate your honest observations, as they help us enhance the guest experience.
We are grateful for your kind words about our location and views, and we hope to have the opportunity to welcome you back and provide you with a much-improved stay in the future.
Warm regards,
Berjaya Hotel Management
Ngày nhận xét: 25 thg 7, 2026
Fairly nice stay at Berjaya, Colombo
Too close to railway track: very noisy. Toiletries sub par: carrying own a must.
Little else of special mention.
Phản hồi từ khách sạn
Ngày nhận xét: 27 thg 7, 2026
Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the our room, our clean pool, and the service provided by Anupama. Your kind words will be shared with him.
Your feedback is valuable and will be reviewed as we continue to improve our guest experience.
We hope to welcome you back to Berjaya Hotel Colombo in the future.
Warm regards,
Berjaya Hotel Management
Ngày nhận xét: 18 thg 7, 2026
One of the Worst Hotel Experiences I’ve Had
The first room I was given was terrible. It had a strong, unpleasant smell, and the carpet felt soaking wet, which made the whole room feel dirty and uncomfortable. I called reception, and instead of sending someone to help or apologizing for the inconvenience, I was told to come back to the reception to get another room. I had to pack all my luggage again and carry everything myself just to change rooms.
Unfortunately, the customer service was disappointing throughout my stay. The staff rarely smiled, didn’t seem welcoming, and generally acted like helping guests was a burden.
The hotel itself feels very old and poorly maintained. The rooms were not clean, and the worst part was finding red ants in the bed. I was bitten several times during the night, which made it impossible to get a proper night’s sleep.
The only positive thing I can mention is the view, which was quite nice. I also booked the bed and breakfast package. The in-room dining food was reasonably good, but the breakfast buffet had very limited variety, and once again, the restaurant staff were not particularly friendly.
Overall, this was a very disappointing experience. Between the poor room condition, lack of cleanliness, unfriendly service, and the inconvenience of having to change rooms myself, I simply couldn’t enjoy my stay. I decided to check out early and move to another hotel.
I would not choose to stay here again, and I hope the management takes guest feedback seriously because the hotel has a lot of room for improvement.
Phản hồi từ khách sạn
Ngày nhận xét: 22 thg 7, 2026
Thank you for taking the time to share your valuable feedback. We sincerely regret to learn that your stay did not meet your expectations and that your experience was affected by several shortcomings.
Please accept our sincere apologies for the inconveniences you encountered. Your comments have been shared with the relevant departments for immediate review and corrective action. We take all guest feedback seriously, as it provides us with valuable insights into areas where we can improve our services and facilities.
We greatly appreciate your kind remarks regarding the beautiful view and the quality of our in-room dining. We are pleased to know that these aspects of your stay contributed positively to your overall experience.
Nevertheless, we deeply regret that we were unable to provide the comfortable and enjoyable stay you rightfully expected. We value your patronage and sincerely hope you will consider giving us another opportunity in the future. It would be our privilege to restore your confidence in our hotel by delivering the high standards of hospitality and service to which we are fully committed.
Warm Regards,
Berjaya Hotel Management
Ngày nhận xét: 18 thg 7, 2026
Lovely experience
Phản hồi từ khách sạn
Ngày nhận xét: 21 thg 7, 2026
Thank you for sharing your wonderful review. We are delighted to hear that you had such a lovely stay with us and enjoyed our rooms, food, and the peaceful atmosphere we strive to provide.
It is especially rewarding to know that our team's friendly and attentive service made your experience even more memorable. We will be sure to share your kind words with Nilantha, who will be thrilled to know that his warm hospitality and dedication made a positive impression.
Your recommendation means a great deal to all of us. We truly appreciate your support and look forward to welcoming you back to Berjaya for another relaxing and memorable stay in the near future.
Warm Regards,
Berjaya Hotel Management
Vị trí
36 College Avenue, Dehiwala, Colombo, 10350, Sri Lanka|10,57 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
14:00
Trả phòng trước:
12:00
Thông tin nên biết
Khách sạn này chào đón trẻ em
từ 5 đến 11 tuổi
780.308 ₫ (USD30)/người/đêm
Vui lòng liên hệ với khách sạn để tìm hiểu thêm về việc yêu cầu cũi trẻ em.
Không cho phép mang theo thú cưng
Có phục vụ bữa sáng
Giá bữa sáng
260.103 ₫ (≈USD 10)/người
Thời gian bữa sáng
07:00 - 10:00 từ Thứ Hai đến Chủ Nhật
Cash