Moon Hostel Bio
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Thông tin nhanh
Nhận phòng từ: | 16:30 |
|---|---|
Trả phòng trước: | 12:00 |
Thú nuôi | Không cho phép mang theo thú cưng |
Trẻ em | Khách sạn này chào đón trẻ em |
Tiện nghi
Wi-Fi
Nhà hàng
Khu vực không hút thuốc
Giặt là
Thang máy
Máy sấy tóc
Tìm hiểu thêm về Moon Hostel Bio
Moon Hostel Bio
Nhà trọ đơn giản, tiện dụng này cách Bảo tàng Guggenheim nổi tiếng 10 phút đi bộ. Nơi đây cung cấp phòng ngủ tập thể có hệ thống sưởi và phòng riêng, cách Ga tàu điện ngầm Deusto 5 phút đi bộ.
Đánh giá từ 
Du khách ẩn danh
Ngày nhận xét: 22 thg 6, 2026
Ngày ở: thg 6 2026
It is in good location to move around thr city. The check in is with a code, you need internet access and charged mobile to enter. We didn't meet any stuff, not that it is a problem. Overall good and worth the price.
Du khách ẩn danh
Ngày nhận xét: 16 thg 6, 2026
Ngày ở: thg 6 2026
The hostel is in a very central location. Fair price. Check in and check out online. You don't interact with any person.
Du lịch với cả gia đình
Ngày nhận xét: 31 thg 5, 2026
Ngày ở: thg 5 2026
Do not go, terrible experience
Today we come from there...
I went with my family: 2 adults and 2 teenagers. First, very good. They do not have a physical reception, but the check-in process was easy. The opening of the doors, both the entrance and the room, through the mobile phone, was correct.
The bad thing is that when the reservation was already made, they indicated that we had reserved, paid, and checked in at the hostel, a shared room with 6 beds, and nowhere did it previously state that we had a shared room. I spent the entire journey from Madrid to Bilbao calling and sent an email to confirm whether we had to share a room. And no one answered me in any case. We did not want to share a room with strangers, especially going with children. If I did not make 17 calls, at least, to get a response from a voicemail. And no one replied to my email; however, that same morning they had responded very quickly for the check-in...
I was looking at reviews and saw, indeed, that there you could share rooms because it also functioned as a hostel...
Well, we were about to go to the concert and return to Madrid directly if we had to share a room.
When we arrived, we thought that if there was someone in our room, we would go back to Madrid. But there was no one. Since no one had responded to me, the truth is that every time someone passed near the door, I became worried that it was someone who had to sleep there.
It is true that I also thought that even if it stated that, perhaps we did not have to share a room. But I would have liked at least for them to have responded to my email to tell me something about it. I answered the phone.
On the other hand, it is a single room with 3 metal bunk beds that looked like they were from a prison. It was difficult to pass between them. One of them was stuck to the window, which could not be opened without moving the bunk bed. If you ever see a truck with livestock inside, they have a sort of space there that was not present in that room. 4 people and 3 bunk beds in a room that was already small.
The beds were unmade; we loved having to make the beds after a 400 km trip and a rock concert arriving at 1 in the morning… come on, there is nothing we would rather do than make the bed. On the other hand, the mattress covers looked like they had been washed, but some had small suspicious reddish stains. The sheets on my bed were speckled with mold due to humidity.
The bathroom had a suspicious hair in the shower, and the edge of the shower was dirty. The faucet of the bidet had a lot of yellowish dirt. It is noticeable that a very superficial cleaning is done every time. Because they have not done a deep cleaning there in, I dare say, years.
The walls were dirty, in some places with remnants of something that had dripped, the dim and yellowish light. The lockers were broken. It overlooked a courtyard that looked like it had been scrubbed with dirt.
Depressing. If it had not been because we were extremely tired and saw that there was no one else in the room, we would have preferred to sleep in the car. The pillows were very thin, the mattresses rather hard, and the blankets were extremely worn out.
And all of this, at an exorbitant price for the "service" provided and the type of accommodation they offer. We paid €237, and that was with an eDreams offer that saved us €80... in other words, without the offer, it would have cost more than €300 to be there.
Advice: do not go there.
I went with my family: 2 adults and 2 teenagers. First, very good. They do not have a physical reception, but the check-in process was easy. The opening of the doors, both the entrance and the room, through the mobile phone, was correct.
The bad thing is that when the reservation was already made, they indicated that we had reserved, paid, and checked in at the hostel, a shared room with 6 beds, and nowhere did it previously state that we had a shared room. I spent the entire journey from Madrid to Bilbao calling and sent an email to confirm whether we had to share a room. And no one answered me in any case. We did not want to share a room with strangers, especially going with children. If I did not make 17 calls, at least, to get a response from a voicemail. And no one replied to my email; however, that same morning they had responded very quickly for the check-in...
I was looking at reviews and saw, indeed, that there you could share rooms because it also functioned as a hostel...
Well, we were about to go to the concert and return to Madrid directly if we had to share a room.
When we arrived, we thought that if there was someone in our room, we would go back to Madrid. But there was no one. Since no one had responded to me, the truth is that every time someone passed near the door, I became worried that it was someone who had to sleep there.
It is true that I also thought that even if it stated that, perhaps we did not have to share a room. But I would have liked at least for them to have responded to my email to tell me something about it. I answered the phone.
On the other hand, it is a single room with 3 metal bunk beds that looked like they were from a prison. It was difficult to pass between them. One of them was stuck to the window, which could not be opened without moving the bunk bed. If you ever see a truck with livestock inside, they have a sort of space there that was not present in that room. 4 people and 3 bunk beds in a room that was already small.
The beds were unmade; we loved having to make the beds after a 400 km trip and a rock concert arriving at 1 in the morning… come on, there is nothing we would rather do than make the bed. On the other hand, the mattress covers looked like they had been washed, but some had small suspicious reddish stains. The sheets on my bed were speckled with mold due to humidity.
The bathroom had a suspicious hair in the shower, and the edge of the shower was dirty. The faucet of the bidet had a lot of yellowish dirt. It is noticeable that a very superficial cleaning is done every time. Because they have not done a deep cleaning there in, I dare say, years.
The walls were dirty, in some places with remnants of something that had dripped, the dim and yellowish light. The lockers were broken. It overlooked a courtyard that looked like it had been scrubbed with dirt.
Depressing. If it had not been because we were extremely tired and saw that there was no one else in the room, we would have preferred to sleep in the car. The pillows were very thin, the mattresses rather hard, and the blankets were extremely worn out.
And all of this, at an exorbitant price for the "service" provided and the type of accommodation they offer. We paid €237, and that was with an eDreams offer that saved us €80... in other words, without the offer, it would have cost more than €300 to be there.
Advice: do not go there.
Du khách ẩn danh
Ngày nhận xét: 5 thg 5, 2026
Ngày ở: thg 4 2026
A basic hostel. Clean and well located near transport to centre. Also walkable. Cafes and bars close by.
Du lịch với cả gia đình
Ngày nhận xét: 29 thg 4, 2026
Ngày ở: thg 4 2026
IMPERSONAL
All via online, poor access and there was no chance to leave the car, so we could not stay in the end.
Vị trí
Luzarra Kalea, 7, Bilbao, 48014, Tây Ban Nha|0,86 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
16:30
Trả phòng trước:
12:00
Thông tin nên biết
Khách sạn này chào đón trẻ em
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Không cho phép mang theo thú cưng
Theo quy định của quốc gia, giao dịch tiền mặt tại bất động sản này không được vượt quá 1000 EUR.
Xin lưu ý rằng theo Sắc lệnh Hoàng gia 933/2021, có hiệu lực từ ngày 1 tháng 2 năm 2025, các khách sạn ở Tây Ban Nha có thể yêu cầu cung cấp một số thông tin cá nhân nhất định khi nhận phòng, bao gồm nhưng không giới hạn ở thông tin nhận dạng, địa chỉ, email và số điện thoại đối với khách từ 14 tuổi trở lên, cũng như bằng chứng về mối quan hệ với trẻ vị thành niên dưới 14 tuổi.
Khách sạn này chấp nhận các phương thức thanh toán sau:
Cash
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