Caramelo Calvia Beach - Adults Only
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Thông tin nhanh
Nhận phòng từ: | 14:00 |
|---|---|
Trả phòng trước: | 11:00 |
Thú nuôi | Không cho phép mang theo thú cưng |
Sử dụng giường sẵn có | Trẻ em cần giường phụ để ngủ trong phòng. |
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Tìm hiểu thêm về Caramelo Calvia Beach - Adults Only
Caramelo Calvia Beach - Adults Only
Situated between Palma Nova and Magaluf, the Hotel Caramelo Calvia Beach - Adults Only +21 years offer sea views. Open to adults only from 21 years old, it has a swimming pool and the beach is just 400 metres away.
Ngày nhận xét: 27 thg 6, 2026
Ngày ở: thg 6 2026
Exceptional hotel
We arrived early quite prepared to be told that our room wasn't ready and were checked in quickly by a friendly staff member on reception. We liked the ribbon wrist bands that were also our room keys, meaning they were safely on us all the time, no scrabbling around in bags looking for key cards.
We were upgraded to a sea and pool view room which was lovely. The room and the whole hotel is spotlessly clean.
The breakfast was fantastic with a massive choice. There are breads, fruits, yoghurt, nuts, seeds, porridge, cereals, sweet and savoury pastries, doughnuts, churros, waffles, mini pancakes, omelettes and eggs cooked fresh for you, a hot food station with bacon, sausages etc, cold meats and cheeses, smoothies made fresh on request. I've only seen one hotel provide a better breakfast and that was a 5 star plus hotel that also had champagne on ice each morning and I paid alot more there per night than here!
The pools were very nice and although we didn't use the gym it was very nice.
There's been some mention in other reviews about noise from other guests and the music being played. We didn't have an issue with either. The music around the pool and terrace was soft background music, not a problem at all. Our room was very quiet, maybe we were lucky with the surrounding guests, but noone was noisy or woke us up in the night.
The WiFi is excellent and there is a kettle and a good very quiet fridge in the room.
On our last day we checked out at 11am and were allowed to store our luggage in a locked room and continue to use all facilities until we left for our flight home at 6pm. They even let us use a shower room next to the gym to freshen up and change before we left.
We had one minor issue in our room late one evening which was sorted promptly by the security man who was on duty, he was a star!
The views from the restaurant, terrace and balcony are amazing.
Location is also excellent, it is literally the same short distance to the beach at Palma Nova as it is to the beach at Magaluf.
Another review complained about the slingshot ride which is visible from the poolside views. This doesn't operate until late at night and although it runs until the early hours you cannot hear it with the balcony door shut. I found it quite amusing watching people being catapulted into outer space at night from my balcony, but it's not intrusive in any way.
The steep hill that everyone mentions isn't really that bad either.
I would recommend this hotel to anyone that wants to stay in a lovely modern looking hotel that is clean, comfortable, serves the best breakfast and has great staff and is in a good location.
Phản hồi từ khách sạn
Ngày nhận xét: 28 thg 6, 2026
Thank you so much for taking the time to share such a detailed and wonderful review of your stay with us. We are truly delighted to hear that both you and your daughter had such an enjoyable experience.
It is especially rewarding to know that our friendly team made you feel welcome from the moment you arrived, and that you appreciated the room upgrade, the cleanliness of the hotel, and our wristband room key system. We are also thrilled that you enjoyed our breakfast so much—your kind words and comparison to other hotels mean a great deal to us.
We're pleased that you were able to relax by the pool, enjoy the beautiful views, and take advantage of our facilities, including the luggage storage. We will also be sure to pass your compliments on to our security colleague, who will be delighted to know that his assistance made a positive impression.
Thank you as well for sharing your perspective on the location and the nearby surroundings. We appreciate you highlighting your experience, as it can be very helpful for future guests.
It was a pleasure to have you with us, and we sincerely hope to welcome you and your daughter back for another memorable stay in the near future.
Kind regards,
María
Ngày nhận xét: 3 thg 9, 2026
Ngày ở: thg 9 2026
Dirty hotel room
When we first stayed here it was newly refurbished and I couldn’t fault the place. However, this time it was an awful stay.
Firstly, we were over looking the hotel next door which seems to be a rough party hotel and every night we got woken up by loud teenagers shouting on their balcony’s, along with people screaming on the slingshot that’s right on the hotel.
Our room was DIRTY. The shower head was filthy, looked like it had never been cleaned. Our shower over filled 3 times on our stay and I reported it every time. Was never fixed, seems to be a common issue as another lady was reporting the same issue at the same time as me.
I used our white floor mat to mop up the water from the shower, picked it up and it was brown from the dirty floor. I reported this to reception and it took the maids 3 times of me asking to mop our floors.
There are so many areas that need sorting, the sealant in the rooms has come away, there’s been a leak in the ceiling above the shower that’s been patched up, the brick work on the balcony is horrendous and looks patched up too which is very worrying.
I stayed in a 4 star in Greece in May and it was miles above this place. Definitely is more a 3 star than a 4.
Unfortunately I don’t think we will be staying here again now.
Phản hồi từ khách sạn
Ngày nhận xét: 4 thg 9, 2026
We are genuinely sorry that you felt the need to post this review twice, and we are particularly disappointed that, after having stayed with us four times, you now feel that our hotel deserves a three-star rating.
What is especially unfortunate is that during your 10-night stay, you did not express your dissatisfaction to anyone at the hotel or give us the opportunity to properly address your concerns. We truly wish you had spoken to us in person, as we would have been more than happy to listen and do everything possible to make your stay more comfortable.
Regarding the shower, we would like to clarify that our maintenance team did attend your room on two separate occasions, at different times during your 10-night stay, to check and repair the issue you reported. Showers can occasionally become blocked due to an accumulation of sand, hair or other residue, particularly in a beach destination. However, whenever an issue is reported, our maintenance team responds and works to resolve it, as they did in your case.
We are also sorry that you felt the room was not as clean as you expected. Cleanliness and maintenance are very important to us, and we regret that on this occasion you were not satisfied with these aspects of your stay.
It is particularly disappointing to receive two negative reviews after you have chosen to stay with us four times. The hotel you previously enjoyed is still the same hotel: our rooms remain the same, our facilities remain the same, and our team is still the same team working every day to provide our guests with a pleasant experience.
We fully respect your opinion, but we do find it unfortunate that you chose not to share your concerns with us directly during your stay. Had you done so, we would have had the opportunity to speak with you personally, understand your concerns and try to resolve them while you were still here.
Nevertheless, we sincerely appreciate the four occasions on which you have chosen to stay with us, and we are sorry that this particular visit did not meet your expectations. We only wish you had given us the opportunity to discuss everything with you in person.
Best regards,
Caramelo Team
Ngày nhận xét: 26 thg 6, 2026
Ngày ở: thg 6 2026
Solo holiday
There was also a fire exit next to my room 306 which was constantly open, think the housekeepers used it, as being alone it didnt feel safe at night.
I did request a pool facing room and told this to management but they said there were no single rooms on the pool side and I could pay extra to upgrade which I found it a bit of a rude response but at least I had a response unlike when I emailed to tell them I had left an item behind, still waiting for a response on that.
Only other issue was they dont take cash at the bars so be aware of this.
Overall I did have a lovely holiday and if I was to go back to mallorca I would stay more in the palma nova area.
Phản hồi từ khách sạn
Ngày nhận xét: 2 thg 7, 2026
Thank you for taking the time to share your feedback following your stay with us.
We are pleased to know that, overall, you had a lovely holiday. However, we are sorry to learn that your room did not fully meet your expectations.
I am sorry that your room location did not fully meet your expectations. As I explained during your stay, all of our standard single rooms are located on that side of the hotel, and unfortunately we were unable to offer a pool-facing room without an upgrade. I am truly sorry if my response came across as rude, as that was never my intention. I was simply trying to explain the available room options and help you in the best way I could.
Regarding the email about your forgotten item, we would like to clarify that we replied within a couple of hours of receiving your message. As we have not heard back from you since then. Please feel free to contact us again if you still need help regarding your lost belongings, and we will be happy to assist you.
We would also like to clarify that we do accept cash payments. Cash can be deposited at Reception and added to your hotel wristband, which can then be used to make purchases at the bar and throughout the hotel.
Thank you once again for your review, and we wish you all the best for your future travels.
Kind regards,
Ngày nhận xét: 16 thg 8, 2026
Ngày ở: thg 8 2026
Was concerned
Phản hồi từ khách sạn
Ngày nhận xét: 17 thg 8, 2026
Thank you for taking the time to share your feedback with us. We’re delighted to hear that you had an enjoyable stay and, in particular, that you found your room clean and comfortable, enjoyed the excellent breakfast, and appreciated the friendly and helpful service from our team.
It’s also great to know that you enjoyed dining with us and found the food both enjoyable and reasonably priced.
Thank you again for your kind words and for recommending us overall. We hope to have the pleasure of welcoming you back to Caramelo in the future.
Warm regards,
The Caramelo Team
Ngày nhận xét: 16 thg 8, 2026
Ngày ở: thg 8 2026
So good we rebooked!!!!
From the moment we arrived, we were made to feel so welcome. Sam on reception was fantastic – incredibly friendly, knowledgeable and helpful. He told us we had a gorgeous room with a wraparound balcony and gave us all the information we needed about the hotel and surrounding area.
When we got to our room, we were so pleasantly surprised. It was spotlessly clean, really well equipped and the wraparound balcony was amazing, with beautiful views from two sides. Little did we know at the time just how lucky we were to have that particular room – it ended up giving us the perfect view of the solar eclipse right from our own balcony! It made an already special holiday even more memorable.
The pool is genuinely one of the best hotel pools I’ve ever been in. The whole hotel has such a lovely, relaxed atmosphere, everywhere is kept beautifully clean, the food was great and every member of staff we encountered was friendly and welcoming.
We also have to give a special mention to Joey on reception, who was absolutely fabulous. She was always there with a smile and couldn’t have been more helpful, particularly when helping us arrange taxis and anything else we needed.
Although we dealt more personally with Sam and Joey, every single member of staff deserves a mention – from the bar staff to the restaurant team and everyone working behind the scenes. You really do have a fantastic team and they are a credit to the Caramelo.
We enjoyed our stay so much that we actually rebooked to come back in October before we’d even left! We asked reception if there was any chance we could have the same room again, and amazingly they managed to arrange that for us too, which was the icing on the cake.
Thank you to Sam, Joey and the entire Caramelo team for making our stay so special. We arrived as first-time guests and left already counting down the weeks until we return.
See you all again in October! ❤️
Phản hồi từ khách sạn
Ngày nhận xét: 17 thg 8, 2026
Wow!! thank you so much for this wonderful review! It means the world to the entire Caramelo team to know how much you enjoyed your four-night stay with us.
We’ll be sure to share your lovely comments with Sam and Joey. They’ll be thrilled to know that their friendliness and help made such a positive impression. Your kind words about our whole team, from reception to the bar and restaurant, are equally appreciated. We’re very proud of our colleagues and the warm, relaxed atmosphere they help create.
It’s fantastic to hear that you loved your room, the pool, the food and the overall experience, but the best part of your review is knowing that you rebooked for October before you had even left!
Thank you once again for choosing Caramelo and for taking the time to share such a detailed and heartfelt review. We’ll be looking forward to welcoming you back in October and continuing to make your stays just as special.
See you very soon! ❤️
Warmest regards,
The Caramelo Team
Vị trí xuất sắc
Alta esquina C/ Pineda, Calvià, 07181, Tây Ban Nha|6,69 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
14:00
Trả phòng trước:
11:00
Thông tin nên biết
Không cho phép mang theo thú cưng
Trẻ em cần giường phụ để ngủ trong phòng.
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