SBH Monica Beach Resort
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Thông tin nhanh
Nhận phòng từ: | 14:00 |
|---|---|
Trả phòng trước: | 11:00 |
Thú nuôi | Không cho phép mang theo thú cưng |
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Tìm hiểu thêm về SBH Monica Beach Resort
SBH Monica Beach Resort
SBH Monica Beach Hotel ở trung tâm Pajara, chỉ cách Bãi biển Sotavento de Jandia và Bãi biển Esquinzo 15 phút lái xe. Khách sạn trọn gói này cách Bãi biển nhân tạo Rio Calma 2,7 km và cách Bãi biển Pájara 2,7 km. Hãy nhớ đừng bỏ qua cơ hội tận hưởng mọi dịch vụ, tiện nghi thể thao, giải trí, bao gồm hồ bơi ngoài trời, sân quần vợt ngoài trời và trung tâm thể dục. Các dịch vụ, tiện ích khác tại Khách sạn này bao gồm quyền truy cập Internet không dây miễn phí, phòng trò chơi và hiệu cắt tóc. Khách có thể dùng bữa tại nhà hàng của SBH Monica Beach Hotel hoặc ghé qua tiệm/cửa hàng đồ ăn nhanh để mua quà vặt và món ăn nhẹ. Còn gì tuyệt vời hơn việc thư giãn cùng với ly nước giải khát yêu thích của mình tại quầy bar/khu lounge hoặc quầy bar bên hồ bơi sau một ngày dài. Khách có thể dùng bữa sáng buffet miễn phí hàng ngày. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm quầy tiếp tân phục vụ 24 giờ/ngày, nhân viên thông thạo nhiều ngôn ngữ và trang thiết bị giặt ủi. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên. Hãy nghỉ ngơi thoải mái như đang ở nhà mình tại một trong 409 phòng được trang bị máy điều hòa. Phòng được trang bị giường nệm Select Comfort. Các phòng có ban công riêng. Các phòng tắm được trang bị bồn tắm và máy sấy tóc.
Ngày nhận xét: 18 thg 8, 2026
Ngày ở: thg 8 2026
August 2026
Phản hồi từ khách sạn
Ngày nhận xét: 27 thg 8, 2026
Thank you so much for your lovely review. We are really happy to hear that you and your family had such a great time at **SBH Monica Beach Resort**.
It sounds like the waterslides were definitely a favourite with the children! We are glad they had so much fun, although we have taken note of your comment about only one slide being available each day.
It is also wonderful to hear that you enjoyed the food so much. Knowing that there was plenty of choice for the whole family – even for some fussy eaters – is a great compliment to our kitchen team. And we completely understand the enthusiasm for the desserts and chocolate fountain!
We are pleased that you enjoyed your spacious room, our beautiful beach and the clear sea right in front of the hotel. Thank you as well for mentioning our reception team and how quickly they helped whenever you had an issue with your key card. We will happily pass your kind words on to them.
And of course, we loved reading that our cats were the “cherry on top” of your holiday!
Thank you again for choosing us for your family holiday. We hope you all went home with some wonderful memories, and we would love to welcome you back to **SBH Monica Beach Resort** someday.
Warm regards,
**The Management**
**SBH Monica Beach Resort**
Ngày nhận xét: 29 thg 6, 2026
Ngày ở: thg 7 2025
Excellent.
Phản hồi từ khách sạn
Ngày nhận xét: 29 thg 6, 2026
Un grand merci pour votre excellente évaluation et pour vos aimables commentaires.
Nous sommes ravis d'apprendre que vous avez apprécié la belle vue, notre restaurant ainsi que les activités proposées par notre équipe d'animation. C'est un plaisir de savoir que vous avez passé un agréable séjour au **SBH Mónica Beach Resort**.
Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement pour d'autres belles vacances à Fuerteventura.
Cordialement,
**La Direction**
**SBH Mónica Beach Resort**
Ngày nhận xét: 23 thg 8, 2026
Ngày ở: thg 8 2026
Our honest review !
We were pleasantly surprised.
We arrived at around midnight. Check-in was fairly quick and the reception staff were friendly and helpful. They explained everything to us, although for less experienced travellers it can be a little confusing at first because the resort is absolutely huge. We hired a safe for a €20 deposit and also rented a kettle for another €20 deposit, both of which were returned to us at the end of our stay. There was also some food available in the restaurant when we arrived, which was a nice touch after travelling.
We saw two cockroaches near reception when we arrived — and those were the first and last ones we saw during the entire week.
Our room was number 179. It was clean, tidy and smelled fresh when we arrived. The beds were comfortable and the room was cleaned every day. Personally, I didn’t feel the need to walk around on all fours checking every corner for problems, as some reviews seem to suggest! We were also very conveniently located, with everything we needed within easy reach.
️ Food
I honestly don’t understand some of the very negative reviews about the food.
Yes, breakfast was fairly similar every day, but there was a huge choice and more than enough variety for us. The same applies to lunch and dinner. I am quite a picky eater, but every single day I found something I enjoyed, and the food was genuinely tasty.
The staff in the restaurant work incredibly hard and were always friendly.
If anything, the bigger problem was some guests taking enormous amounts of food and then leaving most of it behind, creating unnecessary mess. That is certainly not the hotel's fault.
Pools & resort
The pools were clean and warm. We always managed to find sun loungers, even around 9am.
The resort is very large and there were a lot of guests, but surprisingly we never experienced long queues for food or felt overwhelmed by the number of people.
We often saw staff working early in the morning, cleaning and preparing everything for the day. They were always friendly and greeted guests with a smile.
The toilets around the resort were also clean and smelled fresh.
There are plenty of activities during the day and in the evening, and the kids' mini disco was a big hit with our child.
The bars
The bar staff were friendly and always smiling. The cocktails were tasty, freshly made and, importantly, actually had some alcohol in them!
A special mention to the two bartenders who are both called Sebastian , you guys are the best! You can genuinely see that they enjoy their jobs and they made the experience even better.
️ The beach
The beach is the cherry on top.
Easy access, absolutely beautiful and, in our opinion, one of the nicest beaches in the whole area. It is huge, the water is crystal clear and it was one of our favourite parts of the holiday.
Early in the morning, the beach is especially beautiful. Watching the sunrise over the ocean was absolutely breathtaking and definitely worth getting up early for
At night, the beach is also an amazing place to sit and look at the stars.
Security & theft
This is the one area where I think it is important to be completely honest.
We saw security staff walking around the resort and personally felt safe throughout our stay. We kept all our valuables in the safe and made sure our room was always secure.
However, we unfortunately witnessed the aftermath of two families who had been robbed from their rooms during our stay.
According to the police who dealt with the incidents, there is a gang operating in the area using so-called master key cards to gain access to hotel rooms and steal from them. What concerned us most was that they apparently knew exactly which rooms to target.
The affected rooms were further away from the main areas of the resort. There are CCTV cameras around the resort, but personally I felt there could be more security cameras and stronger control over access to the rooms.
Thankfully, nothing was stolen from us. We kept our valuables in the safe and didn't leave anything valuable on display. We felt safe overall, but after seeing what happened to other guests, I would strongly recommend doing the same.
This did not ruin our holiday, but it is something future guests should be aware of. Better to take sensible precautions than to regret it later.
Costa Calma & things to do
There are shops, bars and plenty of places to explore around the area, as well as the beautiful palm grove.
We also rented a car and explored the island, which I highly recommend.
Seven days honestly wasn't enough!
We are normally used to busy, active holidays, but this year we deliberately chose Costa Calma because we wanted somewhere more peaceful.
And honestly, you definitely won't be bored here unless you choose to be.
Your holiday is largely what you make it.
❤️ Would we come back?
We normally never visit the same place twice because there are so many places in the world we want to see.
But we absolutely fell in love with Costa Calma, so maybe this will be the exception.
Don't let the negative reviews put you off. Come with realistic expectations, take sensible precautions with your belongings, and enjoy the resort for what it is.
We had a great week and left with many more positives than negatives.
Thank you to all the hardworking staff at SBH Monica Beach Resort for making our stay enjoyable. ❤️
Phản hồi từ khách sạn
Ngày nhận xét: 27 thg 8, 2026
Thank you so much for such a detailed and thoughtful review of your stay at **SBH Monica Beach Resort**.
We are really happy to hear that, after arriving with some concerns because of the reviews you had read, the reality was a pleasant surprise. Even better, it sounds like seven days simply weren't enough!
Thank you especially for your lovely words about our staff. Our teams work incredibly hard, particularly during a busy month like August, so it is always nice when their efforts are noticed. We will also make sure that your special mention reaches **both Sebastians** – we are sure they will be very pleased!
We are glad you enjoyed the food too. We try to offer plenty of choice for all the different nationalities and tastes we welcome, and we completely agree that food waste caused by guests taking much more than they can eat is a real shame.
And what can we say about the beach? We are very lucky to have such a beautiful beach right in front of the resort. Sunrise over the sea and a quiet evening looking at the stars are definitely two of those little moments that make a holiday in Fuerteventura special.
We also appreciate the balanced way you have addressed the subject of security. We are pleased that you personally felt safe and regularly saw our security staff patrolling. We would, however, like to clarify one important point: we cannot confirm the information about a gang using “master key cards” or deliberately targeting particular rooms. These are very serious claims and, unless established by an official police investigation, we would prefer not to present them as facts.
We do take security seriously. The resort has CCTV, electronic room-access records, security latches on entrance and balcony/terrace doors, in-room safes and professional security personnel from an external company. If a suspected theft occurs, an official police report is essential so that the authorities can investigate, and we cooperate fully with them whenever requested.
Most of all, we are delighted that you enjoyed your room, the pools, food, activities and the atmosphere of Costa Calma, and that you went home with far more positives than negatives.
We loved your comment that *“your holiday is largely what you make it.”* It sounds as though you certainly made the most of yours.
Thank you again for your kind words to our whole team. And although you normally never visit the same place twice, perhaps Costa Calma will manage to tempt you back after all. We would love to see you again!
Warm regards,
**The Management**
**SBH Monica Beach Resort**
Ngày nhận xét: 22 thg 8, 2026
Ngày ở: thg 8 2026
A lovely stay
We saw 2 cockroaches in the reception when we arrived and 1 around the pool but other than that we only saw cats, lizards and the amazing cheeky chipmunks who you can hand feed!
Check in was slow, only one staff member dealing with people and another just lurking in the background. Very limited information provided about the hotel so it’s very much work it all out for yourself.
Our room was spotless. People are moaning it’s dated, I wouldn’t say it was, it’s typically Spanish and it’s only a base to shower and sleep! Small fridge in the room, air con, fan, blackout curtains, good sized balcony with chairs and a table, and an amazing sea view. Clothes airer fixed to the wall. Would have liked a couple of sun loungers but perfect otherwise.
WiFi signal is strong through the whole site, which made our lives a whole lot easier as my son is autistic and it was great being able to go back to the room to allow him to decompress.
The food was pretty good. So many people moaning but there is a wide selection breakfast, dinner and tea alongside a snack bar. We never struggled to find somewhere to sit, and the tables were cleaned and set back up swiftly. We never had one hint of a stomach upset so top marks from us!
The drinks were hit and miss, lager and spirits pretty standard, self serve fizzy drinks regularly ran out of syrup leaving limited choice.
The pools were all good, we saw maintenance testing the water regularly and scooping out leaves etc.
We gave up trying to get a sun lounger. The typical towel marking starts early with most of them then left empty for most of the day! There definitely is not enough for the size of the hotel.
Lots of people complaining about thefts but we had no issues. We saw security patrolling the site regularly and we did see a couple of cameras. Most thefts apparently happened when people were at the nighttime entertainment.
There’s a little shop onsite with lots of choice at reasonable prices. It was a life saver when we forgot our plug adapters!
There is lots of steps and slopes around the site, some are fairly steep with slippy areas especially when they are wet. Area around the pools is extremely slippy when wet.
We didn’t see much entertainment, the odd bit around the pool, and 30 minutes with a mascot around 8pm. The nighttime bar area is via an underground tunnel and the heat is intense. We went when it was empty but I dread to think how hot it is when it’s full! Infact, none of the hotel except the rooms seemed to have air conditioning, which could be very uncomfortable at times.
The games room was a little tired and again incredibly hot.
The beach can be directly accessed from the site, and it’s very clean. The sand can get very hot so remember some footwear. You had to pay for sunbeds but there was a lifeguard there at peak times keeping everyone safe.
We can’t fault the cleaning staff. They work extremely hard. Rooms are cleaned daily unless you put your ‘do not disturb’ sign out. We had our beds changed midweek and fresh towels daily.
All the chefs cooking fresh food in front of you were always polite, friendly and helpful. They carry on cooking large quantities of food right up to the closing times so there’s always plenty of choice.
We tried the Asian restaurant one night. One visit is included in your stay but book early to avoid disappointment. Drinks are charged as they are served bottled. The food was good, boiled rice rather than fried and bland curry sauce but that’s personal preference.
The reception staff could be difficult to communicate with as their English wasn’t always great. However when I turned to them in tears as my son was unwell, they comforted me, and had a doctor onsite within 5 minutes!
As for the area the hotel is in, there isn’t a great lot going on but that’s what we wanted. A few shops to the left and right and a market over the road twice a week. There’s a Spar close to the hotel, we found it the cheapest for some alcohol and all snacks and drinks.
We hired a car, it was worth it just for the air con! We had an explore and made a couple of stops but there isn’t tons to do in the local area.
We haven’t checked out yet but there is a room to leave luggage once you check out of your room at 11. If there’s a lot of people leaving that day though luggage spills out of the room and into the main reception which worries me as to how safe it will be. You can also book the courtesy room to allow you to freshen up before you leave, or extend room check out to 1.30pm but both options are very limited so book early.
Overall a busy hotel with enough space to cope and not feel crowded.
Some clientele let the place down, but you get that everywhere. Some English guy was kicking off because someone happened to look at his daughter who’s ’only 13’.
My tips:
Sunscreen and lots of it! I’m quite olivey skinned and still got sunburn!
Phản hồi từ khách sạn
Ngày nhận xét: 27 thg 8, 2026
Thank you so much for such a thoughtful and detailed review. We are really happy to hear that, after not travelling abroad for many years, you and your family had such a lovely holiday at **SBH Monica Beach Resort** – and even more so knowing that it was your son's first time flying!
It is wonderful to hear how happy you were with your room, the sea view and especially the cleanliness. A big thank you as well for recognising the hard work of our housekeeping and kitchen teams. They work tirelessly, particularly during the busy summer season, and we know they will really appreciate your kind words.
We were particularly touched to read about the moment your son became unwell. We are glad our reception team could be there for you when you needed them and arrange a doctor so quickly. We hope he recovered soon and was able to enjoy the rest of the holiday.
Thank you also for mentioning the things we can improve. Your comments about the information at check-in, drinks machines, sunbeds and the heat in some communal areas are useful to us. The habit of reserving sunbeds with towels and then leaving them unused for hours is frustrating, and unfortunately not every guest respects the rules.
And those cheeky little "chipmunks" deserve a small clarification! They are actually Barbary ground squirrels, an invasive species on Fuerteventura. They have become very used to people and will happily come close looking for food, although feeding them is discouraged.
We are also pleased that you noticed our security staff regularly patrolling the resort. Together with CCTV, electronic room-access records, security latches and in-room safes, these form part of the different security measures we have in place.
What we enjoyed most about your review is that it gives such a genuine picture of your holiday – the good points, the little frustrations and the moments that really mattered to your family. It sounds like you managed to relax, enjoy our beautiful beach and pools, explore a little of Fuerteventura and simply enjoy being away together.
Thank you again for choosing us. We hope your son's first trip abroad has left him – and all of you – with some very happy memories.
And yes, we completely agree with your final piece of advice: **never underestimate the Fuerteventura sun!** ☀️
Warm regards,
**The Management**
**SBH Monica Beach Resort**
Ngày nhận xét: 20 thg 8, 2026
Ngày ở: thg 8 2026
Dilapidated property with truly rude and unprofessional staff.
Terrible hotel, the property needs a complete renovation.
Rooms:
They are old and dilapidated, the bathrooms have rust everywhere and ants.
Broken and completely stained chairs, the beds were all disassembled and the legs kept coming off.
Pool:
Nice pool but the guests' behavior makes it inaccessible; one night I returned to the hotel at 3:00 AM and there were towels already there to save spots. IMPOSSIBLE to find a spot.
I tried to bring this to the Manager's attention, he wouldn't even see me.......
Restaurant:
Here the problems begin, food is always repetitive, even for 2 days in a row.
Table cleanliness is terrible; I always had to urge the staff to clear the tables of previous guests.
One thing I couldn't understand, they kept half the restaurant closed and made guests stand and wait.
Common Areas:
The lobby is nice and welcoming, very bright.
Reception:
There are only 2 people here who are worth anything, Enrique and an Italian guy with long hair tied back.
While the others are very rude, the worst of all is a Spaniard with short black hair and
glasses, truly incompetent.
ALPITOUR:
I would never have expected this from Alpitour.
I must premise that this was our 14th trip with ALPITOUR and we have never had an experience like this.
The Alpitour assistant was very rude and not very helpful (I asked a question about the return flight and she told me it was posted at the desk, what is she there for???).
The head entertainer was nonexistent the first week, he worked maybe 2 hours a day.....
Only the other 3 staff members are worth saving.
ALPITOUR, I would check the work of the staff you have working with your name on their shirts.
EXCURSIONS:
Don't do the ones they propose, they are a rip-off because they cost a lot and you don't see anything beautiful except for the shops THEY show you, where they surely get a percentage on purchases.
You spend hours just sitting on the bus; we only got off for about 4 stops of 10 MINUTES each, then the rest of the time we were sitting inside.....
I recommend going and renting a car, as they are really cheap, and touring the island on your own.
ONE TRULY BEAUTIFUL THING IS THE BEACH AND THE SEA!!!!!!!
Phản hồi từ khách sạn
Ngày nhận xét: 27 thg 8, 2026
La ringraziamo per aver raccontato in modo così dettagliato la Sua esperienza al **SBH Monica Beach Resort**. Ci dispiace che, dopo due settimane con noi, sia tornato a casa con un'impressione così negativa.
Sappiamo che alcune zone del resort hanno uno stile meno recente e necessitano di continui interventi di manutenzione. Ci dispiace in particolare per quanto segnala riguardo alla camera: sedie rotte, letti instabili o altri elementi danneggiati non corrispondono allo standard che desideriamo offrire e, una volta segnalati, devono essere controllati e sistemati dal nostro servizio tecnico.
Per quanto riguarda le formiche, il clima di Fuerteventura e le numerose aree verdi possono favorire occasionalmente la presenza di insetti. Effettuiamo regolarmente trattamenti con una ditta specializzata e interveniamo anche nelle singole camere quando viene segnalato un problema.
Comprendiamo molto bene la Sua irritazione nel vedere asciugamani sui lettini già durante la notte. **Lasciare gli asciugamani per riservare un lettino per ore senza utilizzarlo non è consentito.** Purtroppo, alcuni ospiti continuano a comportarsi in questo modo nonostante le regole, ed è un aspetto sul quale dobbiamo continuare a insistere.
Ci dispiace anche che il buffet non sia stato di Suo gradimento. Cerchiamo di offrire ogni giorno una scelta ampia per una clientela internazionale, anche se comprendiamo che, durante un soggiorno di due settimane, alcuni piatti possano risultare ripetitivi. Per quanto riguarda la sala ristorante, le diverse aree vengono aperte in base al numero di ospiti e alle necessità del servizio. Naturalmente, nessuno dovrebbe sentirsi costretto ad aspettare inutilmente mentre ci sono tavoli disponibili, e terremo conto della Sua osservazione.
Siamo inoltre dispiaciuti per l'impressione avuta da alcuni membri della reception. Anche quando non è possibile soddisfare una richiesta, ci aspettiamo sempre un atteggiamento educato e professionale. Ci fa invece piacere che abbia voluto ricordare **Enrique e il nostro collega italiano** per la loro disponibilità e saremo felici di far arrivare loro i Suoi complimenti.
Vorremmo però distinguere i servizi dell'hotel da quelli di **Alpitour**. L'assistente, il team di animazione Alpitour e le escursioni proposte dal tour operator sono gestiti direttamente da Alpitour. Non siamo quindi noi a scegliere il loro personale, gli itinerari delle escursioni, le soste o i prezzi. Comprendiamo la Sua delusione, soprattutto dopo tanti viaggi con questo operatore, ma queste osservazioni devono essere rivolte direttamente ad Alpitour.
Ci fa infine piacere che, nonostante tutto, abbia apprezzato la nostra hall e soprattutto la spiaggia e il mare. Su quest'ultimo punto siamo assolutamente d'accordo: siamo davvero fortunati ad avere un luogo così bello proprio davanti al resort.
Grazie comunque per averci lasciato il Suo punto di vista. Anche le recensioni critiche ci aiutano a capire dove dobbiamo prestare maggiore attenzione.
Cordiali saluti,
**La Direzione**
**SBH Monica Beach Resort**
Vị trí rất đẹp
Avenida Jahn Reisen, s/n, Jandía, 35627, Tây Ban Nha|2,61 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
14:00
Trả phòng trước:
11:00
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