Eco Via Lusitana
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Thông tin nhanh
Nhận phòng từ: | 13:00 |
|---|---|
Trả phòng trước: | 12:00 |
Thú nuôi | Không cho phép mang theo thú cưng |
Tiện nghi
Tìm hiểu thêm về Eco Via Lusitana
Eco Via Lusitana
Tọa lạc ở Carabanchel, Madrid, Eco Via Lusitana chỉ cách Palacio Vistalegre 3 phút lái xe và cách Sân vận động Magic Box 8 phút lái xe. Khách sạn cách Puerta del Sol 7,2 km và cách Gran Via 7,9 km. Hãy thư thả ngắm cảnh từ sân thượng/sân hiên hay vườn; và tận hưởng những dịch vụ, tiện ích như quyền truy cập Internet không dây miễn phí. Các dịch vụ, tiện ích khác tại Khách sạn này bao gồm dịch vụ tư vấn/hỗ trợ khách, TV ở khu vực chung và sảnh tiếp tân. Bữa tối được phục vụ tại quầy bar/khu lounge của Khách sạn hoặc khách có thể dùng bữa ăn nhẹ tại quán cà phê. Khách có thể dùng bữa sáng buffet (có phụ phí) từ 7:00 đến 10:30 hàng ngày. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ. Khu vực phục vụ hội thảo, sự kiện tại Khách sạn này bao gồm trung tâm hội nghị và phòng họp. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên. Hãy nghỉ ngơi thoải mái như đang ở nhà mình tại một trong 65 phòng được trang bị máy điều hòa cùng minibar và TV màn hình phẳng. Truy cập internet có dây và không dây miễn phí giúp bạn luôn kết nối; và các chương trình truyền hình kỹ thuật số sẽ mang đến những giây phút giải trí thoải mái. Phòng tắm riêng có bồn tắm và đồ dùng nhà tắm miễn phí. Tiện nghi phòng bao gồm điện thoại, cùng két bảo mật và bàn.
Ngày nhận xét: 26 thg 6, 2026
Ngày ở: thg 5 2026
FI
Ngày nhận xét: 23 thg 2, 2026
Ngày ở: thg 2 2026
A run-down facility
Dislikes: -The building is run-down. The staircase next to our room was covered by black mold. Also our bathroom ceiling had signs of water damage.
There was no mention on the website that the hotel's ground floor and the main entrance are under major renovation, and that the temporary reception, the lobby and the breakfast area are amidst of a construction site.
Like the rest of the building, the room was a bit gloomy and outworn, and worst of all, it reeked of stale cigarette smoke.
Even though there is a metro station nearby, the trip to the center takes almost an hour (you have to change the metro line twice, that is from nr 11 to nr 6 to nr 3).
Based on our travel around Spain for a month and on sleeping in over 10 hotels/hostels, you can find remarkably better value for your money somewhere else.
Ngày nhận xét: 20 thg 5, 2026
Ngày ở: thg 5 2026
Great Staff, Dated Hotel — My Honest Review of Hotel Eco Vía Lusitana
Our trip started off stressful due to flight delays. We originally had a daytime check-in booked, but because of the delays we contacted the hotel in advance and requested a late check-in around 01:00hrs–02:00hrs in the morning. To be fair to the hotel, this was approved without issue.
We eventually arrived into Madrid around 01:30hrs and got to the hotel sometime after that, exhausted after travelling all day and night. Unfortunately, our first interaction at reception was not great. The night receptionist came across quite rude and frustrated regarding the booking changes, repeatedly questioning what we had done with the booking and making us feel like we had caused a major issue, even though everything had been approved beforehand.
There also seemed to be confusion regarding how the hotel system worked with dates and overnight arrivals. Coming from a hotel background myself, I had always understood that once it passes midnight, it becomes the next day. Any time I have dealt with bookings in hotels, hostels or B&Bs, after midnight was always treated as the next calendar day.
So in our case, we had originally booked for Saturday, but changed the arrival to Sunday at around 01:00hrs — meaning Saturday night after midnight into early Sunday morning, not Monday morning. That was my understanding of it anyway, and it seemed there was confusion or frustration surrounding that on arrival.
That rough first impression definitely affected how we initially viewed the hotel.
Now, in fairness, it did appear that parts of the hotel may have been undergoing renovation or refurbishment works during our stay. However, there was absolutely no indication of this beforehand on Booking.com, on the hotel website, or anywhere clearly communicated around the property itself.
The hotel overall, in my personal opinion, feels extremely dated and in need of major refurbishment in several areas. The grounds outside felt neglected and dirty, and inside the hotel there were areas that simply did not feel properly maintained. The first room we were placed into was passable at best, but once you started looking around properly, there were issues such as wallpaper peeling from the walls and an overall tired appearance.
Another issue for us was the complete lack of basic guest facilities. There was no kettle in the room, no microwave access for guests, and no practical way to heat food or even make a simple tea or coffee. The explanation given referenced COVID-19, but we have stayed in multiple hotels in different countries since COVID and have never encountered this issue to such an extent. Even when kettles are not provided in rooms, there is usually at least a microwave or hot water station somewhere accessible to guests.
The hotel also does not really have what most people would consider a proper restaurant area. It was more a sectioned-off corner of the foyer/lounge area with a few tables, chairs, breakfast items and a toaster.
The first room we were given also had twin beds despite specifically requesting a double room. Thankfully, after speaking with reception and management, we were moved to Room 406, which was a massive improvement. Room 406 was genuinely a lovely room with a large double bed and was far more comfortable and presentable than the original room.
Now this is where the staff truly deserve praise.
I especially want to thank Sylvia and Sara, who were absolutely excellent throughout our stay. Both were warm, welcoming, patient and genuinely professional people. Sara, working in the bar/lounge area, was always friendly and approachable and honestly brought a much nicer atmosphere to the place. Sylvia was incredibly helpful whenever we needed assistance and treated us with kindness and professionalism from the moment we dealt with her.
I also want to acknowledge Maria José Guijarro, the Head of Reception, who did take the time to listen to our concerns and helped resolve the room situation. That was appreciated.
Most of the staff we encountered after that difficult first night were genuinely lovely people and did their best to help wherever they could.
So while I still personally feel the hotel itself does not live up to the image presented online and is far more dated than expected for the price charged, I also think it is only fair to separate the condition of the property from the efforts of the staff working there.
The staff, for the most part, were excellent.
Madrid itself was absolutely beautiful, and despite the rocky start, we still had a wonderful trip overall.
Thank you again to the staff members who treated us with kindness and professionalism during our stay.
Ngày nhận xét: 9 thg 5, 2026
Ngày ở: thg 5 2026
Ngày nhận xét: 21 thg 4, 2026
Ngày ở: thg 4 2026
The location was fairly quiet, and there is a Lidl supermarket only about 100 meters from the hotel, which was very convenient. However, it takes around 45–60 minutes to reach Madrid’s tourist centre by public transportation.
The main issue was the air conditioning in the room, which was not working properly and only ran in fan mode. When I asked reception about fixing it, I was told simply to open the window, and no effort was made to repair or activate the AC during my stay.
Vị trí
C. Secoya, 2, Madrid, Carabanchel, 28044, Tây Ban Nha|6,03 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
13:00
Trả phòng trước:
12:00
Thông tin nên biết
Không cho phép mang theo thú cưng
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