Ona Marinas de Nerja Spa Resort
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Thông tin nhanh
Nhận phòng từ: | 14:00 |
|---|---|
Trả phòng trước: | 12:00 |
Thú nuôi | Không cho phép mang theo thú cưng |
Tiện nghi
Wi-Fi
Điểm đỗ xe
Điều hòa nhiệt độ
Dịch vụ đưa đón sân bay
Bể bơi
Trung tâm thể dục
Tìm hiểu thêm về Ona Marinas de Nerja Spa Resort
Ona Marinas de Nerja Spa Resort
Với tầm nhìn ấn tượng ra biển và các phòng nghỉ có ban công, Marinas de Nerja tọa lạc trên Bờ biển Punta Lara. Nơi nghỉ này có spa và nhà hang trên bãi biển.
Đánh giá từ 
Du lịch với cả gia đình
Ngày nhận xét: 3 thg 8, 2026
Good Hotel
Dont pay any attention to the naff reviews. Great hotel and location. We're on day 2 and so far we have no complaints. Large rooms, good layout and good standard. The sofa is a pull out double bed. Plenty of wardrobe space. Large balcony has a pool and sea and mountain view that is gorgeous. Wifi works well. Pool is large with plenty of loungers. Beach is grey sand with beautiful pebbles and calm easily swimable sea. Staff are friendly and have helped us woth a luggage issue. Food is varied and plentiful if you like salad, Fish, casseroles, potatoes and veg, pizza, bolognese, fruit, cold meats, cheese, soup, etc etc all the usual good stuff and its tasty and healthy. They give you a food box if you arrive late. Pool bar does often have small cue's but they clear fast enough and the drinks come in large measures. Life is good. So is this hotel!
Phản hồi từ khách sạn
Ngày nhận xét: 7 thg 8, 2026
Hello!
Thanks for taking the time to share your experience.
Our beachfront location with sea-view balconies and varied dining options clearly made your stay memorable.
We're delighted our spacious rooms and helpful staff met your expectations.
We'd love to welcome you back for an even better stay.
All the best,
Ona Marinas de Nerja
Thanks for taking the time to share your experience.
Our beachfront location with sea-view balconies and varied dining options clearly made your stay memorable.
We're delighted our spacious rooms and helpful staff met your expectations.
We'd love to welcome you back for an even better stay.
All the best,
Ona Marinas de Nerja
Du lịch với cả gia đình
Ngày nhận xét: 23 thg 8, 2026
Ngày ở: thg 8 2026
Average hotel
Hotel was ok but not as nice as the photos suggest and certainly not worth the money we paid for all inclusive. Some staff were lovely, smiley and friendly but some of the bar staff were quite rude at times, particularly if you made the mistake of ordering drinks for your family of 4 (only 2 drinks allowed each time!)
The room was big with plenty of storage space but the air conditioning had an awful smell (like drains). Maid service was really good and rooms were kept clean, with fresh towels whenever you wanted them. Food was generally good but be prepared for long queues during the busier periods. I would recommend hiring a car which you can use to see various beautiful places around the area and will also act as your transfer to and from the airport. I would recommend staying no longer than 1 week as hotel not large enough to keep you entertained for any longer than this.
Tip: parking in front of the hotel is free as it's a public carpark whereas parking at the side (past the barrier) is 10euros per day.
The room was big with plenty of storage space but the air conditioning had an awful smell (like drains). Maid service was really good and rooms were kept clean, with fresh towels whenever you wanted them. Food was generally good but be prepared for long queues during the busier periods. I would recommend hiring a car which you can use to see various beautiful places around the area and will also act as your transfer to and from the airport. I would recommend staying no longer than 1 week as hotel not large enough to keep you entertained for any longer than this.
Tip: parking in front of the hotel is free as it's a public carpark whereas parking at the side (past the barrier) is 10euros per day.
Phản hồi từ khách sạn
Ngày nhận xét: 24 thg 8, 2026
Hi Tina,
Thanks for taking the time to review your visit.
It is nice to know you found the rooms sizeable and our cleaning team attentive.
We are sorry the bar service and value of all inclusive did not fully meet your expectations.
Thanks again!
Until next time,
Ona Marinas de Nerja
Thanks for taking the time to review your visit.
It is nice to know you found the rooms sizeable and our cleaning team attentive.
We are sorry the bar service and value of all inclusive did not fully meet your expectations.
Thanks again!
Until next time,
Ona Marinas de Nerja
Du lịch với cả gia đình
Ngày nhận xét: 21 thg 8, 2026
Ngày ở: thg 8 2026
Ants. Dirt Rooms. Rude Service
We have been at Ona Marinas de Nerja for less than 24 hours and I am already ready to go home. Our stay started on a genuinely positive note, which unfortunately makes the decline in our experience all the more disappointing:
We arrived late last night due to a delayed flight, and the gentleman who checked us in was welcoming and thoughtful, even providing bottled water and snacks. My husband had also accidentally made the reservation for three guests instead of four, inadvertently leaving our younger son off the booking. The gentleman at reception was very understanding and told us not to worry, that he would “take care of it in the morning.” The cafeteria staff have also been consistently kind and pleasant.
Initially, I was willing to overlook some smaller cleanliness issues, including crumbs and food debris on the kitchen dining chairs when we entered the apartment. Unfortunately, it quickly became apparent that this was not an isolated oversight. We discovered ants in our room, which I mentioned to the front desk either the evening we arrived or first thing the following morning. The issue was acknowledged, and we were told someone would be sent to address it.
That has yet to happen.
The internet connection has also been extremely poor. Again, we raised the issue and were assured that someone would “take care of it.” Again, nothing has been resolved. As I write this it has been on hour since they told me they would “send someone” on both issues. The tone at reception also changed considerably when the front desk later called regarding adding our fourth family member to the reservation. What had originally been presented as a simple issue that would be handled in the morning suddenly became an interaction that felt unnecessarily curt and unfriendly.
Parking is apparently an additional €10 per day, which is totally fine, but the individual communicating through the parking buzzer was also surprisingly rude. Guests should not feel as though they are inconveniencing staff simply by trying to understand or access a service for which they are paying.
Most concerning is the cleanliness, or lack thereof, of the apartment. The floors are filthy. This is not a matter of normal wear during a family stay—they were visibly dirty upon our arrival and do not appear to have been properly cleaned before we checked in. Combined with the food debris on the chairs and the ants, it raises legitimate questions about the standard of housekeeping between guests.
Any one of these issues might be understandable on its own. What is frustrating is the pattern: we raise a concern, it is acknowledged, we are told someone will “take care of it,” and then nothing happens.
We chose Ona expecting a professionally managed resort apartment. Friendly cafeteria staff and a pleasant initial welcome are appreciated, but they cannot compensate for an inadequately cleaned apartment, ants, unreliable internet, inconsistent customer service, and repeated promises to resolve issues without any actual follow-through.
At this point, we would appreciate less reassurance that things will be “taken care of” and more evidence that they actually have been.
We arrived late last night due to a delayed flight, and the gentleman who checked us in was welcoming and thoughtful, even providing bottled water and snacks. My husband had also accidentally made the reservation for three guests instead of four, inadvertently leaving our younger son off the booking. The gentleman at reception was very understanding and told us not to worry, that he would “take care of it in the morning.” The cafeteria staff have also been consistently kind and pleasant.
Initially, I was willing to overlook some smaller cleanliness issues, including crumbs and food debris on the kitchen dining chairs when we entered the apartment. Unfortunately, it quickly became apparent that this was not an isolated oversight. We discovered ants in our room, which I mentioned to the front desk either the evening we arrived or first thing the following morning. The issue was acknowledged, and we were told someone would be sent to address it.
That has yet to happen.
The internet connection has also been extremely poor. Again, we raised the issue and were assured that someone would “take care of it.” Again, nothing has been resolved. As I write this it has been on hour since they told me they would “send someone” on both issues. The tone at reception also changed considerably when the front desk later called regarding adding our fourth family member to the reservation. What had originally been presented as a simple issue that would be handled in the morning suddenly became an interaction that felt unnecessarily curt and unfriendly.
Parking is apparently an additional €10 per day, which is totally fine, but the individual communicating through the parking buzzer was also surprisingly rude. Guests should not feel as though they are inconveniencing staff simply by trying to understand or access a service for which they are paying.
Most concerning is the cleanliness, or lack thereof, of the apartment. The floors are filthy. This is not a matter of normal wear during a family stay—they were visibly dirty upon our arrival and do not appear to have been properly cleaned before we checked in. Combined with the food debris on the chairs and the ants, it raises legitimate questions about the standard of housekeeping between guests.
Any one of these issues might be understandable on its own. What is frustrating is the pattern: we raise a concern, it is acknowledged, we are told someone will “take care of it,” and then nothing happens.
We chose Ona expecting a professionally managed resort apartment. Friendly cafeteria staff and a pleasant initial welcome are appreciated, but they cannot compensate for an inadequately cleaned apartment, ants, unreliable internet, inconsistent customer service, and repeated promises to resolve issues without any actual follow-through.
At this point, we would appreciate less reassurance that things will be “taken care of” and more evidence that they actually have been.
Phản hồi từ khách sạn
Ngày nhận xét: 24 thg 8, 2026
Hi there,
We're really disappointed to hear that we didn't meet your expectations.
We appreciate your kind words about the warm welcome and our cafeteria staff.
Our team strives for high standards in housekeeping and friendly service, and it is disappointing if this was not your experience upon arrival.
We do hope that you will return so that we can provide you with a more enjoyable stay in the future.
Take care,
Ona Marinas de Nerja
We're really disappointed to hear that we didn't meet your expectations.
We appreciate your kind words about the warm welcome and our cafeteria staff.
Our team strives for high standards in housekeeping and friendly service, and it is disappointing if this was not your experience upon arrival.
We do hope that you will return so that we can provide you with a more enjoyable stay in the future.
Take care,
Ona Marinas de Nerja
Du lịch với cả gia đình
Ngày nhận xét: 20 thg 8, 2026
Ngày ở: thg 8 2026
Terrible
Staff not friendly at all
Except for cleaning staff ,, can’t book into room till between 2-4 , food is slop I was just eating chips and salad all week , they have two huge table full of the same salads repeated and then three small hot servers full cold slop , rooms clean but very dated , curtains ripped , shower is terrible , pool
Is small , beads to the blinds are just hanging throughout the corridors very dangerous for children , entertainment is non existent
Out side there is literally nothing one tiny shop next door nothing for miles . Never stop there again
Except for cleaning staff ,, can’t book into room till between 2-4 , food is slop I was just eating chips and salad all week , they have two huge table full of the same salads repeated and then three small hot servers full cold slop , rooms clean but very dated , curtains ripped , shower is terrible , pool
Is small , beads to the blinds are just hanging throughout the corridors very dangerous for children , entertainment is non existent
Out side there is literally nothing one tiny shop next door nothing for miles . Never stop there again
Phản hồi từ khách sạn
Ngày nhận xét: 21 thg 8, 2026
Hi Michelle,
I'm sorry to hear that your experience did not fully meet your expectations.
We are glad you were satisfied with the cleanliness of the rooms and our cleaning staff.
We note your concerns. Our check-in is from 14:00, check out is until 12:00.
Best wishes
Ona Marinas de Nerja
I'm sorry to hear that your experience did not fully meet your expectations.
We are glad you were satisfied with the cleanliness of the rooms and our cleaning staff.
We note your concerns. Our check-in is from 14:00, check out is until 12:00.
Best wishes
Ona Marinas de Nerja
Du lịch theo nhóm
Ngày nhận xét: 11 thg 8, 2026
Ngày ở: thg 7 2026
Super good experience
We spent a few wonderful days, we liked everything from the moment we arrived, the facilities were super clean, a super pleasant smell, the views upon entering looked out onto the beach, at reception they treated us super well and gave us some tickets to pick up the pool towels without paying anything or leaving a deposit, a great detail by the hotel, all the workers were super friendly, the rooms were super large and very clean, the buffet was super good, everything is not very big but good food, pool theme, everything very clean and mind you we had all inclusive but there were areas to throw away plates and deposit glasses and enough lounge chairs, we always got a spot and the best part was you left the pool and we had the beach, a spectacle, it didn't have much entertainment but at night there was a party, we will return without a doubt
Phản hồi từ khách sạn
Ngày nhận xét: 14 thg 8, 2026
¡Hola Patricia!
Muchas gracias por tu feedback tan positivo. ¡Nos has puesto una sonrisa en la cara!
Nos alegra que hayas disfrutado de nuestras instalaciones recién renovadas y la ubicación privilegiada frente al mar.
Nuestro equipo siempre busca ofrecer un servicio atento, como con el detalle de las toallas de piscina sin depósito.
Las habitaciones espaciosas y el buffet con productos frescos son parte de nuestra esencia para crear experiencias memorables.
Lamentamos que la animación diurna no cumpliera totalmente con tus expectativas, aunque valoramos que hayas disfrutado de nuestras actividades nocturnas.
Tu satisfacción con la combinación única entre piscina y acceso directo a la playa nos motiva a seguir mejorando.
Estaremos encantados de volver a darte la bienvenida en futuras visitas a Nerja.
¡Hasta pronto!
Ona Marinas de Nerja
Muchas gracias por tu feedback tan positivo. ¡Nos has puesto una sonrisa en la cara!
Nos alegra que hayas disfrutado de nuestras instalaciones recién renovadas y la ubicación privilegiada frente al mar.
Nuestro equipo siempre busca ofrecer un servicio atento, como con el detalle de las toallas de piscina sin depósito.
Las habitaciones espaciosas y el buffet con productos frescos son parte de nuestra esencia para crear experiencias memorables.
Lamentamos que la animación diurna no cumpliera totalmente con tus expectativas, aunque valoramos que hayas disfrutado de nuestras actividades nocturnas.
Tu satisfacción con la combinación única entre piscina y acceso directo a la playa nos motiva a seguir mejorando.
Estaremos encantados de volver a darte la bienvenida en futuras visitas a Nerja.
¡Hasta pronto!
Ona Marinas de Nerja
Vị trí rất đẹp
Km 289, 5, N-340, Nerja, 29780, Tây Ban Nha|2,22 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
14:00
Trả phòng trước:
12:00
Thông tin nên biết
Không cho phép mang theo thú cưng
Xin lưu ý rằng theo Sắc lệnh Hoàng gia 933/2021, có hiệu lực từ ngày 1 tháng 2 năm 2025, các khách sạn ở Tây Ban Nha có thể yêu cầu cung cấp một số thông tin cá nhân nhất định khi nhận phòng, bao gồm nhưng không giới hạn ở thông tin nhận dạng, địa chỉ, email và số điện thoại đối với khách từ 14 tuổi trở lên, cũng như bằng chứng về mối quan hệ với trẻ vị thành niên dưới 14 tuổi.
Vui lòng liên hệ với khách sạn để tìm hiểu thêm về việc yêu c ầu giường phụ.
Ona Marinas de Nerja Spa Resort: Câu hỏi thường gặp
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