Occidental Torremolinos Playa
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Thông tin nhanh
Nhận phòng từ: | 14:00 |
|---|---|
Trả phòng trước: | 12:00 |
Thú nuôi | Không cho phép mang theo thú cưng |
Tiện nghi
Tìm hiểu thêm về Occidental Torremolinos Playa
Occidental Torremolinos Playa
Occidental Torremolinos Playa tọa lạc ở Alamos, Torremolinos, cách Bãi biển Los Alamos vài bước và cách Bãi biển Bajondillo 4 phút lái xe. Khách sạn bãi biển này cách Bãi biển Carihuela 5,6 km và cách Cảng Malaga 12,8 km. Hãy ngâm mình thư giãn tại một trong 2 hồ bơi ngoài trời hay tận hưởng những dịch vụ, tiện nghi thể thao, giải trí khác, gồm máng trượt nước và sân quần vợt ngoài trời. Các dịch vụ, tiện ích khác tại Khách sạn này bao gồm quyền truy cập Internet không dây miễn phí, dịch vụ tư vấn/hỗ trợ khách và khu dã ngoại. Khách có thể sử dụng dịch vụ xe đưa đón trong khu vực (phụ phí) để đi lại trong vùng. Khách có thể thưởng thức những món ăn ngon tại nhà hàng hoặc dùng bữa nhẹ tại quán cà phê. Khách sạn này còn cung cấp dịch vụ phòng (có giới hạn thời gian). Hãy thư giãn cùng với ly nước giải khát yêu thích của mình tại quầy bar/khu lounge hoặc quầy bar bên hồ bơi. Khách có thể dùng bữa sáng buffet (có phụ phí) từ 8:00 đến 10:00 hàng ngày. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ giặt ủi/giặt khô, quầy tiếp tân phục vụ 24 giờ/ngày và dịch vụ trông giữ/bảo quản hành lý. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên. Hãy nghỉ ngơi thoải mái như đang ở nhà mình tại một trong 509 phòng trang trí khác biệt với minibar và TV màn hình phẳng. Các phòng có ban công riêng. Bạn luôn có thể giữ liên lạc bằng kết nối internet không dây miễn phí; trong khi các chương trình truyền hình cáp sẽ mang đến những phút giây giải trí thoải mái. Các phòng tắm được trang bị buồng tắm vòi sen với vòi sen phun mưa và đồ dùng nhà tắm miễn phí.
Ngày nhận xét: 1 thg 9, 2026
Ngày ở: thg 9 2026
The best family stay
Especially Anas was amazing, he gave us so many good recommendations for our stay so it was perfect for the whole family:))
Huge recommend for all the future guests
Ngày nhận xét: 3 thg 9, 2026
Ngày ở: thg 8 2026
Bad last impression and nighttime entertainment, not worth the money
Reason for such a low rating, the life guards were on their phones often, not watching the young kids and checking out the receptionist said we had not paid for our stay (one week all inclusive) - I nearly had a heart attack and even though I knew I had paid, had me doubting myself. Receptionist Julie was really unpleasant, when I finally found my internet banking proof, she backtracked and said I was only asking you a question, had you paid, which was not the case she was saying that I hadn't paid and wouldn't let me leave until I proved I had, nearly missing our flight. Very unfortunate end to our holiday, that wiped out the feeling of having relaxed in an instant. Take proof of payment! Not a cheap and cheerful place, you expect more for the price.
Phản hồi từ khách sạn
Ngày nhận xét: 4 thg 9, 2026
Thank you for writing a review.
We are delighted that you had a lovely time with us overall, and that your second visit to Occidental Torremolinos Playa brought you enjoyable moments.
That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret that our evening programme felt underwhelming during your visit and we have noted your feedback on this. Equally, we are concerned to learn of your experience at the front desk and the distress it caused you on departure. Our team is trained to handle billing matters with courtesy and discretion, and we are sorry this was not reflected in your interaction. Regarding the poolside observation, our staff are expected to remain fully attentive at all times, and we will review your comments carefully.
Nonetheless, it is wonderful to know that the Money Makers performance left such a strong impression, and we appreciate you highlighting how much you enjoyed their show.
Best regards,
Guest Experience Team
Ngày nhận xét: 1 thg 9, 2026
Ngày ở: thg 8 2026
Great family holiday. Would return anytime again
UK
Ngày nhận xét: 31 thg 8, 2026
Ngày ở: thg 8 2026
Mixed. Really wanted to like this.
Room was very clean. It was the family room. Room was very very small. We have to sit our cases on the small table (nowhere else to sit them). Balcony was tiny (two seater table but realistically, you wouldnt fit two people. if you where making use of the small close airer.
On a positive. The house keeping staff were great. Really friendly and rooms were really clean.
Hotel was right across from the beach. We spent one of the days there and it was great.
Daytime entertainment was really focused on the pool at the front of the hotel. We only managed to get a lounger there one day (towards the evening). Trying to get a sunbed was a nightmare. If you didnt get up and queue in the morning, your only option was to try and find one on the grass. This was the same for the pool at the rear. We spent most of the time on the longers on the grass and you had insects flying around, mud on your feet (because of them being we coming from the pool) and ants.
The pools themselves were good.
If you wanted a seat for the night entertainment, you needed to be seated around 9pm or before (start of kids disco). Lucklily, we had the kids so we were normally there at the that time.
The biggest disappointed and was really what drove me to this review was the Barcelo photography. We where approached at the pool by on the Photo reps. He told us that they take some family pics and that if you wanted to buy, it was 12 euro for the first print and if you want others, there is a discount applied. It was our last day and the photos took around 20 mins just outside the hotel. I was sick a little later in the day (headache), so my wife went down that evening to get a couple of prints. Or just grab them as digital. The girl told here it would be 380 euro for the digital photos and didnt present an option to print. My wife was really taken back by the price and felt she had to buy because the girl dealing with her mentioned it was late and we needed to get someone picked. So she hand picked 25 photos as digital download (no prints) and was charged 185 euro. Completely ridiculous price and was the very last action we had with the hotel before check out the next morning. We felt completely let down by this.
Phản hồi từ khách sạn
Ngày nhận xét: 1 thg 9, 2026
We appreciate you bringing your concerns to our attention.
We are delighted that you found your room spotless and that our housekeeping team made such a warm impression. Their friendliness and dedication to cleanliness are something we truly value, and it is lovely to hear they stood out during your stay.
That said, we are truly sorry to hear that some aspects of your stay did not meet your expectations. Your arrival experience fell short of the welcoming atmosphere we aim to provide, and we regret that the check-in process left you feeling overlooked. Our reception team is there to assist, and we are sorry this was not your experience. We also understand that the family room felt more compact than you had hoped. Our family rooms offer 26 square metres of space with a private balcony, and we appreciate your observations on the layout. The challenge of finding available sun loungers around our two outdoor pools is something we acknowledge, especially during busier periods, and we are sorry this affected your comfort. We were also concerned to read about your experience with the photography service. Your description of the pricing and the pressure during the sale is not the relaxed, transparent experience we want our guests to have, and we deeply regret the disappointment it caused on your final evening.
Nonetheless, we are pleased that our seafront location allowed you to enjoy a wonderful day at the beach, just steps from the hotel. It is also great to know that you found the pools themselves enjoyable, and that you were able to be present for the children's evening entertainment, which is designed to bring families together at the end of the day.
We hope that you will allow us the opportunity of providing you with an improved stay in future.
Best regards,
Guest Experience Team
Ngày nhận xét: 28 thg 8, 2026
Ngày ở: thg 8 2026
Vị trí rất đẹp
C. la Toja, 25, Torremolinos, 29620, Tây Ban Nha|2,76 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
14:00
Trả phòng trước:
12:00
Thông tin nên biết
Không cho phép mang theo thú cưng
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