Le Reve Butik Otel
+ 38
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Thông tin nhanh
Nhận phòng từ: | 14:00 |
|---|---|
Trả phòng trước: | 11:30 |
Tiện nghi
Wi-Fi
Điểm đỗ xe
Điều hòa nhiệt độ
Dịch vụ đưa đón sân bay
Quầy lễ tân 24 giờ
Khu vực không hút thuốc
Tìm hiểu thêm về Le Reve Butik Otel
Le Reve Butik Otel
Nằm ở Hatay, Le Reve Butik Otel có khu vườn, quầy bar và Wi-Fi miễn phí. Chỗ nghỉ này cung cấp dịch vụ đưa đón sân bay và dịch vụ cho thuê ô tô. Phòng tắm riêng được trang bị vòi sen, đồ vệ sinh cá nhân miễn phí và máy sấy tóc. License number: 19588
Đánh giá từ 
Khách du lịch một mình
Ngày nhận xét: 25 thg 12, 2025
Ngày ở: thg 12 2025
First address for a Hatay visit
Definitely deserves a 5 star I think is more than just a hotel and its staff, Very clean, comfortable hotel, especially all the staff caring for warm blood , solution-focused, then the only hotel I will stay when I go to Antioch or. Thanks very much for everything Le Reve family
Du lịch theo nhóm
Ngày nhận xét: 1 thg 6, 2025
Ngày ở: thg 6 2025
Le reve
We went crowded with friends for the wedding The employees were very attentive The rooms were spotlessly clean, especially the huge breakfast in the courtyard was hearty and we loved it very much
Pleasant time in the courtyard
Her bathrooms were useful
Linen towels were spotless
A hotel I’d like to visit again
Pleasant time in the courtyard
Her bathrooms were useful
Linen towels were spotless
A hotel I’d like to visit again
Cặp đôi
Ngày nhận xét: 17 thg 3, 2025
Ngày ở: thg 3 2025
Sightseeing
We were extremely pleased with the hotel! We had a truly wonderful experience with authentic, spotless rooms and friendly and caring staff. With their hospitality, we felt so special. We highly recommend it to everyone! We will definitely come back! Thanks Le Reve's family
Du lịch theo nhóm
Ngày nhận xét: 2 thg 9, 2024
Ngày ở: thg 8 2024
Great Experience
We loved the hotel. Simply great. I'm not too overrated by 10/10. I’d like to get to the cleanliness point, as we went to a 3-star hotel, the first question that came to mind was how clean it would be, but everything was spotlessly clean. I could say I felt at home. Besides, we loved their food. The breakfasts are truly amazing. As a Izmir resident, I don’t recall having had such good breakfast at any location before. Especially the hassle has become a must now. Besides, the staff was really friendly. From the first moment we arrived to the last moment we got in the car, they greeted and said goodbye. This was my first time in Hatay. I’ll go back in 3 weeks and I’ve already booked.
Cặp đôi
EG
Ngày nhận xét: 28 thg 7, 2023
Ngày ở: thg 7 2023
Nice hotel, but Horrible customer service, water outages, and bug bites!
My wife and I came here for 2 nights in July to visit earthquake survivors whom we know. Some guests may have had good experiences here, but we did not have a great experience at this hotel. Here's why:
1. CHECK-IN DELAY: We previously got permission to check-in a bit early at noon, so we arrived after arrival in Adana airport in a rental car. When we arrived, the pathway to the hotel (small walkway from the main road to the entrance) was completely inaccessible because there was a crane clearing up all the rubble from a nearby building (earthquake cleanup). The rubble was blocking the pathway. We were told it would be cleaned up by 2pm. It was over 105°F (40.5°C). My wife and I waited in the heat till 2pm. We called at 2pm, and they then said it would be 4pm. Now, I'm a reasonable person. I know this is not necessarily their fault, but they ought to feel bad for us who had to wait so long in the heat. Eventually at 5pm, we were able to access the hotel. We were never offered any compensation, discount, courtesy, or amendment. [In my opinion, if I were the owner of this hotel, I would give a discount or a voucher for a free night, or any other type of compensation for this huge inconvenience of leaving us to wait for 5 hours after arrival to enter the hotel]. My wife was also feeling ill from heat exhaustion. I told all this to the hotel management, but they didn't seem to care about us. They just kept saying that in Antakya after the earthquake, there are so many problems with infrastructure. Yes, I know. That's why we chose this hotel because it looked like a very nice hotel, and they told us there were no problems with their hotel before I booked.
2. WATER OUTAGE: Again, this is another problem outside of their control, but the water was cut off at the hotel when we woke up the first morning. We couldn't take a shower or brush our teeth. We needed to clean up before we went out for the day, but we were unable to. This is yet another inconvenient and uncomfortable thing that happened during our stay. Is it their fault? No. But did they do something about it to offer us compensation or to make up for it, or to make us feel better about it? No. This is my complaint. Normal good service hotels offer things for huge inconveniences like this, and try to do everything in their power to make us feel more comfortable. They didn't even bring us a bucket of water from somewhere else for us so we can wash up a little.
3. GNATS AND BUG BITES: The first night, I got a couple bug bites. This is to be expected once in awhile. However, the second night, both my wife and I got over 20 bites each and we couldn't sleep. They were not mosquitoes that could be easily found and killed. They were very small gnat-like insects that land on you without detection and then bite you and fly away. It was like that all night. It was miserable. Of course, we told them about it next morning, but that was when we checked out. We were already very much eaten alive. They said they'll make a note of it. Not sure if they'll do anything, let alone try to spray the room with any insecticides. They didn't really seem to care.
IN SUMMARY: none of these criticisms were the fault of actual human beings themselves. But my criticism is what they didn't do as a result of it. Nobody contacted us the morning of our arrival letting us know that the entrance would be obstructed by rumble removal, and that we should arrive later. When there was no water, they didn't try to somehow bring us bottles of water or anything like that so we could even wash our faces and hands. When they were informed of our bug situation, they didn't apologize. The just had grim faces that felt bad for us. A good quality service hotel would have done something to compensate for these unfortunate events that happened on their watch, and to make us feel better.
Besides that, the boutique hotel is quite nice. The decor and remodeling is very antique but modern. We wished the rooms were slightly bigger with at least a desk and chair. The breakfast was basic but fresh. And the lower common courtyard area was nice and cozy. The morning breakfast lady was quite friendly and helped us with foods when we were told that we were both lactose intolerant. We were offered both Turkish tea and coffee and water. However, due to our above criticisms, we would never stay here again. They should learn customer service!
1. CHECK-IN DELAY: We previously got permission to check-in a bit early at noon, so we arrived after arrival in Adana airport in a rental car. When we arrived, the pathway to the hotel (small walkway from the main road to the entrance) was completely inaccessible because there was a crane clearing up all the rubble from a nearby building (earthquake cleanup). The rubble was blocking the pathway. We were told it would be cleaned up by 2pm. It was over 105°F (40.5°C). My wife and I waited in the heat till 2pm. We called at 2pm, and they then said it would be 4pm. Now, I'm a reasonable person. I know this is not necessarily their fault, but they ought to feel bad for us who had to wait so long in the heat. Eventually at 5pm, we were able to access the hotel. We were never offered any compensation, discount, courtesy, or amendment. [In my opinion, if I were the owner of this hotel, I would give a discount or a voucher for a free night, or any other type of compensation for this huge inconvenience of leaving us to wait for 5 hours after arrival to enter the hotel]. My wife was also feeling ill from heat exhaustion. I told all this to the hotel management, but they didn't seem to care about us. They just kept saying that in Antakya after the earthquake, there are so many problems with infrastructure. Yes, I know. That's why we chose this hotel because it looked like a very nice hotel, and they told us there were no problems with their hotel before I booked.
2. WATER OUTAGE: Again, this is another problem outside of their control, but the water was cut off at the hotel when we woke up the first morning. We couldn't take a shower or brush our teeth. We needed to clean up before we went out for the day, but we were unable to. This is yet another inconvenient and uncomfortable thing that happened during our stay. Is it their fault? No. But did they do something about it to offer us compensation or to make up for it, or to make us feel better about it? No. This is my complaint. Normal good service hotels offer things for huge inconveniences like this, and try to do everything in their power to make us feel more comfortable. They didn't even bring us a bucket of water from somewhere else for us so we can wash up a little.
3. GNATS AND BUG BITES: The first night, I got a couple bug bites. This is to be expected once in awhile. However, the second night, both my wife and I got over 20 bites each and we couldn't sleep. They were not mosquitoes that could be easily found and killed. They were very small gnat-like insects that land on you without detection and then bite you and fly away. It was like that all night. It was miserable. Of course, we told them about it next morning, but that was when we checked out. We were already very much eaten alive. They said they'll make a note of it. Not sure if they'll do anything, let alone try to spray the room with any insecticides. They didn't really seem to care.
IN SUMMARY: none of these criticisms were the fault of actual human beings themselves. But my criticism is what they didn't do as a result of it. Nobody contacted us the morning of our arrival letting us know that the entrance would be obstructed by rumble removal, and that we should arrive later. When there was no water, they didn't try to somehow bring us bottles of water or anything like that so we could even wash our faces and hands. When they were informed of our bug situation, they didn't apologize. The just had grim faces that felt bad for us. A good quality service hotel would have done something to compensate for these unfortunate events that happened on their watch, and to make us feel better.
Besides that, the boutique hotel is quite nice. The decor and remodeling is very antique but modern. We wished the rooms were slightly bigger with at least a desk and chair. The breakfast was basic but fresh. And the lower common courtyard area was nice and cozy. The morning breakfast lady was quite friendly and helped us with foods when we were told that we were both lactose intolerant. We were offered both Turkish tea and coffee and water. However, due to our above criticisms, we would never stay here again. They should learn customer service!
Vị trí xuất sắc
Kurtuluş Caddesi Gazi Paşa Mah. Ülkü Sok.no:33 Sveyka Restorant Arkası, Antakya, 31070, Thổ Nhĩ Kỳ|1,09 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
14:00
Trả phòng trước:
11:30
Thông tin nên biết
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