Luna Hotel
+ 52
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Thông tin nhanh
Nhận phòng từ: | 14:00 |
|---|---|
Trả phòng trước: | 12:00 |
Tiện nghi
Wi-Fi
Điểm đỗ xe
Điều hòa nhiệt độ
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Bể bơi
Quầy lễ tân 24 giờ
Tìm hiểu thêm về Luna Hotel
Luna Hotel
Tọa lạc ở Antalya, cách Bãi biển Lara Halk Plaji 13 phút đi bộ và Di tích Hadrian's Gate 12 km, Luna Hotel cung cấp chỗ nghỉ có khu vườn và chỗ đậu xe riêng miễn phícho khách lái xe. License number: 2022-7-1747
Đánh giá từ 
Cặp đôi
Ngày nhận xét: 20 thg 11, 2023
Ngày ở: thg 11 2023
Very convenient
We only spent 2 nights there as we were in transit, but it was clean, quiet and close to our points of interest. The appliances were functional, we slept comfortably, we weren't disturbed. I was a bit disappointed not to find a mini fridge in the room (I've been to Turkey more than 10 times in different locations and this was a must!) but I can't remember if it was advertised or not when I booked, so I didn't complain about it. We didn't try the food and drinks from the hotel therefore I can't evaluate this, but all in all we had a pleasant stay, definitely served our purpose. Thank you!
Du lịch theo nhóm
Ngày nhận xét: 3 thg 3, 2025
Ngày ở: thg 3 2025
Awful Experience – Unhygienic and Uncomfortable
I recently tried to stay at Luna Lara Hotel in Antalya, Turkey, and it was one of the worst hotel experiences I’ve ever had.
Firstly, the room was unhygienic and lacked proper bedding. There was only a mattress protector and a bed runner—no sheets, duvets, or covers. The only available blanket was old, dusty, and clearly unclean. When I asked the staff for proper bedding, they refused to provide any.
Additionally, the hotel itself was dirty, and some of the staff made us feel very uncomfortable with their behavior. They persistently invited us to stay and eat with them, which came across as inappropriate and a bit creepy.
When I tried to get a refund, the hotel refused and told me to contact Booking.com instead. I did so immediately and filed a complaint. However, the hotel refused to reply to Booking.com, except to falsely claim that I broke the kettle and owed them €20. This accusation is completely untrue—I was in the room for less than 5 minutes and definitely didn’t use the kettle.
Due to these issues, my friend and I were forced to leave and find alternative accommodation. I would not recommend this hotel to anyone. The conditions were unacceptable, and the staff’s behavior made the stay even worse. Save your money and book elsewhere.
Firstly, the room was unhygienic and lacked proper bedding. There was only a mattress protector and a bed runner—no sheets, duvets, or covers. The only available blanket was old, dusty, and clearly unclean. When I asked the staff for proper bedding, they refused to provide any.
Additionally, the hotel itself was dirty, and some of the staff made us feel very uncomfortable with their behavior. They persistently invited us to stay and eat with them, which came across as inappropriate and a bit creepy.
When I tried to get a refund, the hotel refused and told me to contact Booking.com instead. I did so immediately and filed a complaint. However, the hotel refused to reply to Booking.com, except to falsely claim that I broke the kettle and owed them €20. This accusation is completely untrue—I was in the room for less than 5 minutes and definitely didn’t use the kettle.
Due to these issues, my friend and I were forced to leave and find alternative accommodation. I would not recommend this hotel to anyone. The conditions were unacceptable, and the staff’s behavior made the stay even worse. Save your money and book elsewhere.
Du lịch với cả gia đình
Ngày nhận xét: 2 thg 9, 2024
Ngày ở: thg 8 2024
Luna
There is no feature that is beautiful except the distance to the sea and reasonable fee rooms dirty and unmaintained tiles broken and interested not even when forwarded to the concerns everything from towels to sheets lara there are extremely dirty careless employees there are bugs finking never a place to go again not for nothing pay for money there are two dogs passing through the door when you have breakfast you have hair shaved everywhere Breakfast is very careless room we didn't want to bring the refrigerator
Khách du lịch một mình
Ngày nhận xét: 16 thg 7, 2022
Ngày ở: thg 7 2022
Horrible hotel
1) They checked me in inside dirty room
2) Nobudy clean room 7 days, even after I ask about it
3) After I spoke with manager he said to me "Cancel your reservation if you don't like the hotel"
4) Nobudy speek english, even manager. He said, If I need something then I need to translate this for him on turkey
5) No laundry service, but in web site it is
6) Rude service
7) Technical difficulites. Socket torn from the wall
8) Dirty bed sheets
2) Nobudy clean room 7 days, even after I ask about it
3) After I spoke with manager he said to me "Cancel your reservation if you don't like the hotel"
4) Nobudy speek english, even manager. He said, If I need something then I need to translate this for him on turkey
5) No laundry service, but in web site it is
6) Rude service
7) Technical difficulites. Socket torn from the wall
8) Dirty bed sheets
Khác
Ngày nhận xét: 5 thg 7, 2022
Ngày ở: thg 7 2022
Turkey
I'm a travel agent in Bangalore India and I booked a 10 day trip around Turkey for my clients (a couple and
their sister). We booked 1. a hotel in Istanbul the turkoman- tiny and more like a homestay with only a few
rooms, but great location, then 2. the ladies beach residence in kusadasi and 3. the family cave suite in goreme Cappadocia.
No complaint about any of these. All had great reviews.The hotel shuttle pickup was not immediately
located on arrival at Istanbul so there was a little delay. In spite of the language barrier all the hotel staff
went out of their way to assist when the group was too tired on the day of arrival to undertake the
bosphorus cruise.
In kusadasi the hotel staff helped them to advance their bus trip to Antalya by a day. I'm Cappadocia
again the hotel staff advised them to change their tour to an easier one based on activity level for their
age.
The only hotel which is never to be recommended and should be removed from the list of recommended
places to stay was in Antalya. The villa Granada refused to let us book through the hotel booking portal
and insisted the clients pay directly on arrival.
This was very inconvenient and most unprofessional.
their sister). We booked 1. a hotel in Istanbul the turkoman- tiny and more like a homestay with only a few
rooms, but great location, then 2. the ladies beach residence in kusadasi and 3. the family cave suite in goreme Cappadocia.
No complaint about any of these. All had great reviews.The hotel shuttle pickup was not immediately
located on arrival at Istanbul so there was a little delay. In spite of the language barrier all the hotel staff
went out of their way to assist when the group was too tired on the day of arrival to undertake the
bosphorus cruise.
In kusadasi the hotel staff helped them to advance their bus trip to Antalya by a day. I'm Cappadocia
again the hotel staff advised them to change their tour to an easier one based on activity level for their
age.
The only hotel which is never to be recommended and should be removed from the list of recommended
places to stay was in Antalya. The villa Granada refused to let us book through the hotel booking portal
and insisted the clients pay directly on arrival.
This was very inconvenient and most unprofessional.
Vị trí xuất sắc
2275. Sk., Antalya, Güzeloba, 07230, Thổ Nhĩ Kỳ|9,26 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
14:00
Trả phòng trước:
12:00
Thông tin nên biết
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Chỗ nghỉ này không nhận tổ chức tiệc chia tay cuộc đời độc thân hay các bữa tiệc tương tự như vậy. Vui lòng thông báo trước cho Luna Hotel về thời gian đến dự kiến của quý khách. Khách có thể sử dụng ô Yêu cầu Đặc biệt khi đặt phòng hoặc liên lạc trực tiếp với chỗ nghỉ qua các thông tin liên hệ được ghi trong xác nhận đặt phòng. Khách cần phải xuất trình giấy tờ tùy thân có ảnh và thẻ tín dụng vào thời điểm nhận phòng. Vui lòng lưu ý tất cả các Yêu cầu Đặc biệt đều tùy thuộc vào tình trạng phòng trống và phụ phí có thể sẽ được tính thêm. Khách dưới 18 tuổi chỉ có thể nhận phòng cùng phụ huynh hoặc một người bảo hộ hợp pháp.
Luna Hotel: Câu hỏi thường gặp
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