Darwin FreeSpirit Resort
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Thông tin nhanh
Nhận phòng từ: | 14:00 |
|---|---|
Trả phòng trước: | 10:00 |
Thú nuôi | Cho phép mang theo thú cưng có thu phí |
Tiện nghi
Tìm hiểu thêm về Darwin FreeSpirit Resort
Darwin FreeSpirit Resort
Darwin FreeSpirit Resort tọa lạc tại Berrimah thuộc Vùng Lãnh thổ phía Bắc, có hồ bơi ngoài trời quanh năm và gối nhảy bơm hơi. Du khách được sử dụng WiFi miễn phí ở khu vực chung và chỗ đỗ xe miễn phí.
AU
Ngày nhận xét: 4 thg 8, 2026
Ngày ở: thg 7 2026
Best Staff Ever
You guys are an asset to this establishment. Thank you all for making us feel so welcomed, treated, like a friend and for ensuring I had cold cascade light beer to drink . Hats off to you all.
Phản hồi từ khách sạn
Ngày nhận xét: 11 thg 8, 2026
Ngày nhận xét: 12 thg 8, 2026
Ngày ở: thg 8 2026
Don’t recommend
Phản hồi từ khách sạn
Ngày nhận xét: 26 thg 8, 2026
We do appreciate that misunderstandings can happen when placing an order, and we understand how frustrating it would have been to receive your meal without the add-on you were expecting. After speaking with the team members involved, however, we haven't been able to establish that the add-on was included in the original order. When it was subsequently requested, our team offered to prepare this for you at the usual additional cost.
While we do understand that this may differ from your recollection of the interaction, based on the information available to us we don't believe this was an error in the preparation or service of your order.
That said, we appreciate you taking the time to share your experience, as feedback like this does give us an opportunity to review how we confirm orders with guests and where clearer communication may help avoid similar misunderstandings in future, and will feed this back through to the relevant teams. Thank you again for taking the time to let us know.
Ngày nhận xét: 11 thg 8, 2026
Ngày ở: thg 8 2026
Great resort !
We did find the management of non-staying guests entering the resort a little too relaxed. While the resort advertises that visitors are welcome as long as they use the restaurant, guests should be aware that by the weekend, there can be some questionable groups around the pool area, with colourful and, at times, abusive language. On a few occasions, the behaviour began to escalate to the point where we had to quickly remove our children from the area.
Unfortunately, similar behaviour occurred at night, with some cabins appearing to accommodate more people than the number of registered guests.
I can't help but wonder whether the couple's electric bikes that were stolen could have been prevented if visitors were monitored more closely and required to register at the front desk. It would also provide greater security if visitors were restricted from entering the accommodation areas.
Personally, I would have felt much more secure knowing that the resort was monitoring and keeping track of everyone entering the property. I believe this would also help ensure a safer and more enjoyable environment for families and other guests.
Overall, however, we still had a fun holiday. The bar, front desk and house keeping staff were extremely friendly, welcoming and vibrant, and they really contributed to making our stay enjoyable.
Phản hồi từ khách sạn
Ngày nhận xét: 26 thg 8, 2026
We're so pleased to hear that you enjoyed the resort, particularly the pool, bar, restaurant and live entertainment, and that our team helped make your holiday an enjoyable one.
We do, however, appreciate your concerns regarding visitor access and behaviour around the resort. While we love being able to welcome both our staying guests and members of the local community to enjoy our facilities, we also recognise the importance of ensuring this doesn't negatively impact the experience or comfort of our in-house guests.
We are particularly disappointed to hear that there were occasions where behaviour and language around the pool made you feel the need to remove your children from the area. This is certainly not the atmosphere we want families staying with us to experience.
Your comments regarding visitor access, monitoring and movement through accommodation areas are valuable, and we'll be taking these into consideration as we continue to review our security and visitor procedures.
Thank you again for sharing both the positives and the areas where you felt we could improve. We're delighted that overall you had a fun holiday, and we'll be sure to pass your lovely comments on to our bar, reception and housekeeping teams.
AU
Ngày nhận xét: 2 thg 7, 2026
Ngày ở: thg 7 2026
Compassion, Understanding and Outstanding Service
I contacted Darwin Freespirit Resort and explained the situation and asked if there was anything they could do with regard to a refund.
Their response was that given the circumstances they would refund the prepaid monies.
We are so grateful for their empathy and understanding. Lily especially was so helpful to both myself and our son and his family.
Our son has booked a 2 night stay at Freespirit Resort prior to catching their flight home.
As l said to Lily, ‘Darwin Freespirit as a business deserves the highest praise for their response’
Phản hồi từ khách sạn
Ngày nhận xét: 11 thg 8, 2026
Ngày nhận xét: 26 thg 6, 2026
Ngày ở: thg 5 2026
Awsome resort
Phản hồi từ khách sạn
Ngày nhận xét: 29 thg 6, 2026
Vị trí rất đẹp
901 Stuart Hwy, Darwin, 0829, Úc|14,48 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
14:00
Trả phòng trước:
10:00
Thông tin nên biết
Cho phép mang theo thú cưng có thu phí
Vui lòng liên hệ với khách sạn để tìm hiểu thêm về việc yêu cầu giường phụ.
