CITYHOTEL
+ 46
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Thông tin nhanh
Nhận phòng từ: | 14:00 |
|---|---|
Trả phòng trước: | 12:00 |
Tiện nghi
Wi-Fi
Điều hòa nhiệt độ
Dịch vụ đưa đón sân bay
Trung tâm thể dục
Spa
Quầy lễ tân 24 giờ
Tìm hiểu thêm về CITYHOTEL
CITYHOTEL
CITYHOTEL có trung tâm thể dục, sân hiên, nhà hàng và quầy bar tại Kyiv. Khách sạn 4 sao này có máy ATM và trung tâm dịch vụ doanh nhân. Chỗ nghỉ cung cấp lễ tân 24 giờ, dịch vụ đưa đón sân bay, dịch vụ phòng và WiFi miễn phí trong toàn bộ khuôn...
Đánh giá từ 
Cặp đôi
Ngày nhận xét: 18 thg 12, 2024
Ngày ở: thg 12 2024
Top hotel
A wonderful hotel with beautiful rooms featuring comfortable beds and luxurious bathrooms.
On the rooftop, there’s a restaurant with an outstanding view and a signature menu. Every dish is exclusive and incredibly delicious.
We really enjoyed our stay at the hotel. Breakfast at sunrise on the top floor was especially wonderful.
On the rooftop, there’s a restaurant with an outstanding view and a signature menu. Every dish is exclusive and incredibly delicious.
We really enjoyed our stay at the hotel. Breakfast at sunrise on the top floor was especially wonderful.
Phản hồi từ khách sạn
Ngày nhận xét: 10 thg 1, 2025
Dear Guest,
Thank you for taking the time to leave your rating about CITYHOTEL! We are glad to know that you were satisfied with confort of our hotel and our restaurant .
Wish you a great day and we will be glad to welcome you again in the nearest future.
Kind regards, Antonina, Front office manager
Thank you for taking the time to leave your rating about CITYHOTEL! We are glad to know that you were satisfied with confort of our hotel and our restaurant .
Wish you a great day and we will be glad to welcome you again in the nearest future.
Kind regards, Antonina, Front office manager
Cặp đôi
Ngày nhận xét: 23 thg 10, 2021
Ngày ở: thg 10 2021
Great hotel open for a few nights in Kiev
We really enjoyed our stay at Cityhotel. The hotel is very well appointed, the reception staff are friendly and helpful and speak good English and it is conveniently located with good access to public transport.
We booked one of the rooms with a separate sitting area which was well worth it. There is a lovely cafe next door and we often bought a cake in the evening to eat in the room. Given we didn’t get breakfast with the room rate we also went to this cafe for breakfast and we would highly recommend it.
The only two comments we would have are the window seals were not great and there is quite a bit of nose from the road at the front of the hotel. Also we were offered a ‘spa treatment’ as part of our room rate but when we asked reception we were told this was just ‘use of the sauna for an hour’. This is the first time I have ever heard of a sauna being described as a ‘spa treatment’.
We’d definitely stay here next time we visit Kiev. Kiev is a lovely city to spend anywhere up to a week. There is plenty to do inside and outside of the city.
We booked one of the rooms with a separate sitting area which was well worth it. There is a lovely cafe next door and we often bought a cake in the evening to eat in the room. Given we didn’t get breakfast with the room rate we also went to this cafe for breakfast and we would highly recommend it.
The only two comments we would have are the window seals were not great and there is quite a bit of nose from the road at the front of the hotel. Also we were offered a ‘spa treatment’ as part of our room rate but when we asked reception we were told this was just ‘use of the sauna for an hour’. This is the first time I have ever heard of a sauna being described as a ‘spa treatment’.
We’d definitely stay here next time we visit Kiev. Kiev is a lovely city to spend anywhere up to a week. There is plenty to do inside and outside of the city.
Khách đi công tác
Ngày nhận xét: 30 thg 9, 2021
Ngày ở: thg 9 2021
Location is good. But priceses are high
Prices are so high. But hygiene is not good. Hotels location is the best. Breakfast variation is so less. Staff are very slow.
Konum olarak çok iyi. Fakat hizmet iyi değil. fiyatlar yüksek ancak hijyen kalitesi o seviyede değil. hizmet yavaş.
Konum olarak çok iyi. Fakat hizmet iyi değil. fiyatlar yüksek ancak hijyen kalitesi o seviyede değil. hizmet yavaş.
Phản hồi từ khách sạn
Ngày nhận xét: 7 thg 10, 2021
Dear Mr Halide,
We would like to thank You for Your review. We are glad that You highly appreciated the location of the hotel. I regret to receive the comment about hygiene. Our housekeeping attendants are cleaning rooms every day, and before check-in we have a deep cleaning of the room.
Kindly note that we are currently expanding range of buffet meals, improving the variety. In the nearest time we will add Healthy corner with different healthy dishes. But please be advised that on daily basis we are providing to our guests the good choice of fresh bread, croissants, cakes, cookies and sweet pastries. On our cold buffet a great choice of cold cuts meat, sausages and cheese, yougurts, fresh fruits and vegetables, and even salted fish: makerel or other kinds. Also we have jams and marmalades, muesli and breakfast cereals corner. Also every morning our waiters are offering the different eggs preparation: soft boiled egg, hard boiled egg, fried egg, scrambled eggs, and different omlette served plain or with different garnishes like ham, cheese, onion, tomato, sliced sausages etc.
We are looking forward to welcome You again at our CITYHOTEL.
Kind regards,
Guest Relation Manager,
Yuliia Lukoshyna
We would like to thank You for Your review. We are glad that You highly appreciated the location of the hotel. I regret to receive the comment about hygiene. Our housekeeping attendants are cleaning rooms every day, and before check-in we have a deep cleaning of the room.
Kindly note that we are currently expanding range of buffet meals, improving the variety. In the nearest time we will add Healthy corner with different healthy dishes. But please be advised that on daily basis we are providing to our guests the good choice of fresh bread, croissants, cakes, cookies and sweet pastries. On our cold buffet a great choice of cold cuts meat, sausages and cheese, yougurts, fresh fruits and vegetables, and even salted fish: makerel or other kinds. Also we have jams and marmalades, muesli and breakfast cereals corner. Also every morning our waiters are offering the different eggs preparation: soft boiled egg, hard boiled egg, fried egg, scrambled eggs, and different omlette served plain or with different garnishes like ham, cheese, onion, tomato, sliced sausages etc.
We are looking forward to welcome You again at our CITYHOTEL.
Kind regards,
Guest Relation Manager,
Yuliia Lukoshyna
Khách đi công tác
Ngày nhận xét: 26 thg 8, 2021
Ngày ở: thg 8 2021
Why would you want to stay there
The hotel is one of many in its category. Relatively new. Relatively well preserved. Quite good location.
As a regular visitor of Kiev I decided to give it a try. One and the last. The look and feel from lobby to rooms is quite depressing, with heavy colour scheme and excessive use of wood veneer in a failed attempt to look premium.
Staff are nice but disempowered. I checked in as VIP Gold Expedia customer and did not get any of the declared benefits. The chap at reception tolerated my discontent but was not able to help as only the manager can change room allocation (and is was almost 3:00 AM so no manager in sight). I complained and got no response.
Given the price is at the higher end of the range for its category, best is to stay clear unless they have the last rooms available in town.
As a regular visitor of Kiev I decided to give it a try. One and the last. The look and feel from lobby to rooms is quite depressing, with heavy colour scheme and excessive use of wood veneer in a failed attempt to look premium.
Staff are nice but disempowered. I checked in as VIP Gold Expedia customer and did not get any of the declared benefits. The chap at reception tolerated my discontent but was not able to help as only the manager can change room allocation (and is was almost 3:00 AM so no manager in sight). I complained and got no response.
Given the price is at the higher end of the range for its category, best is to stay clear unless they have the last rooms available in town.
Phản hồi từ khách sạn
Ngày nhận xét: 7 thg 10, 2021
Dear Fedele,
Thank you for your comments regarding your stay in Cityhotel. We appreciate your opinion about the rooms and lobby. I should clarify that we do have a beautiful lobby with original premium class italian furniture, white marble stairs, and natural wooden veneer. The lobby is light - there are glass doors and windows, white floor and white marble stairs are creating the image of at least good business class style hotel. The level of service at the hotel is fully consistent with the accepted standards of service 4 stars hotel, which is confirmed by an absolute majority of our guests positive feedbacks from different sources.
We regret to hear that you were not satisfied with us, probably it happened because we couldnt confirm with you required as Gold Member complimentary upgrade from Standard room to Junior Suite (3 categories higher) in the time of 100% occupancy during late check-in aftermignight when the management team is not available even to discuss this request. Kindly note that in agreement with Expedia we dont have such confirmed benefits for Expedia VIP guests and it would be difficult to find the 100+ rooms hotel in the world which could confirm free of charge upgrade for 3 categories without management approval in such late time. I was trying to reach you several times by the phone to explain you information about Expedia VIP guests, but unfortunately I couldnt reach you.
Best Regards,
Yuliia Lukoshyna
Guest Relaton Manager
Thank you for your comments regarding your stay in Cityhotel. We appreciate your opinion about the rooms and lobby. I should clarify that we do have a beautiful lobby with original premium class italian furniture, white marble stairs, and natural wooden veneer. The lobby is light - there are glass doors and windows, white floor and white marble stairs are creating the image of at least good business class style hotel. The level of service at the hotel is fully consistent with the accepted standards of service 4 stars hotel, which is confirmed by an absolute majority of our guests positive feedbacks from different sources.
We regret to hear that you were not satisfied with us, probably it happened because we couldnt confirm with you required as Gold Member complimentary upgrade from Standard room to Junior Suite (3 categories higher) in the time of 100% occupancy during late check-in aftermignight when the management team is not available even to discuss this request. Kindly note that in agreement with Expedia we dont have such confirmed benefits for Expedia VIP guests and it would be difficult to find the 100+ rooms hotel in the world which could confirm free of charge upgrade for 3 categories without management approval in such late time. I was trying to reach you several times by the phone to explain you information about Expedia VIP guests, but unfortunately I couldnt reach you.
Best Regards,
Yuliia Lukoshyna
Guest Relaton Manager
Khác
Ngày nhận xét: 14 thg 8, 2021
Ngày ở: thg 7 2021
Welcome to Kiev.
Really nice place to stay. Location location location - next to everything. Stuff very friendly and helpful, room nice and clean. Staying there feels like staying in high end luxury place but the price is just normal. I will thing about this hotel first before doing any booking in Kiev.
Phản hồi từ khách sạn
Ngày nhận xét: 2 thg 9, 2021
Dear Alexei,
Thank You kindly for taking Your time and sharing this amazing comment. I`m
delighted to hear that we managed to make Your stay special and memorable and we met all
Your expectations. We would be more than happy to welcome You back soon. With kind
regards,
Yuliia Lukoshyna
guest Relation Manager
Thank You kindly for taking Your time and sharing this amazing comment. I`m
delighted to hear that we managed to make Your stay special and memorable and we met all
Your expectations. We would be more than happy to welcome You back soon. With kind
regards,
Yuliia Lukoshyna
guest Relation Manager
Vị trí xuất sắc
Bogdana Khmelnitskogo Street 56А, Kyiv, Shevchenko, 01030, Ukraina|1,27 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
14:00
Trả phòng trước:
12:00
Thông tin nên biết
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