Khách sạn Kiên Thảo
+ 35
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Thông tin nhanh
Nhận phòng từ: | 14:00 |
|---|---|
Trả phòng trước: | 12:00 |
Thú nuôi | Không cho phép mang theo thú cưng |
Tiện nghi
Wi-Fi
Điểm đỗ xe
Điều hòa nhiệt độ
Quầy lễ tân 24 giờ
Khu vực không hút thuốc
Giặt là
Tìm hiểu thêm về Khách sạn Kiên Thảo
Khách sạn Kiên Thảo
Kien Thao Hotel tọa lạc ở Hà Giang. Khách sạn 2 sao này có các phòng được trang bị điều hòa, phòng tắm riêng và Wi-Fi miễn phí. Khách sạn có phòng gia đình. Tại khách sạn, tất cả các phòng có tủ quần áo và TV màn hình phẳng.
Đánh giá từ 
Khác
Ngày nhận xét: 21 thg 1, 2023
Ngày ở: thg 1 2023
Ok for the price
Walked in and got room 302 for 350,000 VND. They don’t set the water boiler in room but I can borrow from the Reception. I had to place the garbage box on the tea table to use the boiler as the socket is too high. There are 2 sockets at the bed head and they are high too. I borrowed one more blanket as the room has aircon but no heater mode. A room having heater costs 500,000 VND. Basic toiletries are provided. 2 free bottles of water. No toilet paper. 2 big towels. 2 small towels. Hot water is very good. The tank for hot water in the shower room has strange sounds when it’s boiling water. It sounds like it’s going to crack.
I have viewed some rooms in another hotel. In one more hotel, there is no Reception staff as they stop working before Lunar New Year. 2 more hotels are full. When I entered Kien Thao, there was a Reception staff at the counter which is a plus these days. The Lunar New Year will start in 2 more days (22 Jan 2023) so everywhere most businesses stop. The building of Kien Thao looks quite good compared with other hotels in town and it’s slightly far from town center. They have an elevator too.
I have viewed some rooms in another hotel. In one more hotel, there is no Reception staff as they stop working before Lunar New Year. 2 more hotels are full. When I entered Kien Thao, there was a Reception staff at the counter which is a plus these days. The Lunar New Year will start in 2 more days (22 Jan 2023) so everywhere most businesses stop. The building of Kien Thao looks quite good compared with other hotels in town and it’s slightly far from town center. They have an elevator too.
Khác
Ngày nhận xét: 30 thg 10, 2019
Ngày ở: thg 10 2019
Utterly excretal
It is difficult to put into words quite how execrable this hotel and it is perhaps for this reason that no one has previously attempted to do so on tripadvisor. I wish that they had, as it may have saved me a visit to the pit latrine of Vietnam.
Alarm bells began to ring as soon as we arrived at the property and attempted to communicate with the receptionist, who is coincidentally the most moronic individual on the planet. For reasons unknown he was completely unwilling to accept our prepaid hotels.com reservation (in spite of us presenting the booking confirmation printout) and had the audacity to claim that the residence had no affiliation with hotels.com (which upon speaking to hotels.com was proven to be an outright lie as the hotel had actively signed up as a hotels.com member). The moron/receptionist was insistent that we buy another room in cash; given it was late at night and we had been on the road all day we reluctantly agreed on the assumption that we would be able to explain the situation to hotels.com and reclaim our money. This assumption proved to be incorrect - hotels.com (who I should add have behaved disgracefully throughout the refund process) have not been able to get in contact with the Kien Thao in the couple of weeks since our stay (apparently they don’t answer the phone or respond to emails) and so are unwilling to refund us.
Unfortunately, things continued to go downhill once we got to the room. I have attached pictures so I can’t be accused of hyperbole but, in short, the room was a cess pit. Stained bedsheets, a thick coating of dust on the floor and hardened soap scum in the shower were all on display along with some meaty skid marks in the toilet bowl. Despite the rooms being advertised as non-smoking, we were immediately hit by the overpowering stench of baked in cigarette smoke which, along with the stains, let us to seriously question whether the bed sheets had been cleaned (we concluded that they had not and slept in sleeping liners on top of the covers as a result). The design and decor were also suitably hideous: the flooring has the wording “sample text” written all over it, the appliances are decrepit (AC doesn’t work), the shower is idiotically placed to the side of the toilet and there is a viewing window into the bathroom so your can look your room mate in the eye when taking a dump.
We didn’t think things could get much worse but they did, courtesy of the receptionist/staff having a party complete with thudding music and raucous chatter until late in the night. Even though we were on the 6th floor we could hear this clearly (I tried to make a phone call but was driven up to the stairwell of the 9th floor as the person I was speaking to was unable to hear me over the noise in our room). We didn’t bother confronting the staff as by this stage we had long since concluded that their total contempt of hospitality combined with an average IQ of about 50 would mean that any complaint fell on deaf ears.
This hotel is a steaming dump of a place, run by absolutely brain dead individuals. I would advise anyone to avoid like the plague. Sleep in the gutter rather than this place if necessary - it will be better value and cleaner.
Alarm bells began to ring as soon as we arrived at the property and attempted to communicate with the receptionist, who is coincidentally the most moronic individual on the planet. For reasons unknown he was completely unwilling to accept our prepaid hotels.com reservation (in spite of us presenting the booking confirmation printout) and had the audacity to claim that the residence had no affiliation with hotels.com (which upon speaking to hotels.com was proven to be an outright lie as the hotel had actively signed up as a hotels.com member). The moron/receptionist was insistent that we buy another room in cash; given it was late at night and we had been on the road all day we reluctantly agreed on the assumption that we would be able to explain the situation to hotels.com and reclaim our money. This assumption proved to be incorrect - hotels.com (who I should add have behaved disgracefully throughout the refund process) have not been able to get in contact with the Kien Thao in the couple of weeks since our stay (apparently they don’t answer the phone or respond to emails) and so are unwilling to refund us.
Unfortunately, things continued to go downhill once we got to the room. I have attached pictures so I can’t be accused of hyperbole but, in short, the room was a cess pit. Stained bedsheets, a thick coating of dust on the floor and hardened soap scum in the shower were all on display along with some meaty skid marks in the toilet bowl. Despite the rooms being advertised as non-smoking, we were immediately hit by the overpowering stench of baked in cigarette smoke which, along with the stains, let us to seriously question whether the bed sheets had been cleaned (we concluded that they had not and slept in sleeping liners on top of the covers as a result). The design and decor were also suitably hideous: the flooring has the wording “sample text” written all over it, the appliances are decrepit (AC doesn’t work), the shower is idiotically placed to the side of the toilet and there is a viewing window into the bathroom so your can look your room mate in the eye when taking a dump.
We didn’t think things could get much worse but they did, courtesy of the receptionist/staff having a party complete with thudding music and raucous chatter until late in the night. Even though we were on the 6th floor we could hear this clearly (I tried to make a phone call but was driven up to the stairwell of the 9th floor as the person I was speaking to was unable to hear me over the noise in our room). We didn’t bother confronting the staff as by this stage we had long since concluded that their total contempt of hospitality combined with an average IQ of about 50 would mean that any complaint fell on deaf ears.
This hotel is a steaming dump of a place, run by absolutely brain dead individuals. I would advise anyone to avoid like the plague. Sleep in the gutter rather than this place if necessary - it will be better value and cleaner.
Vị trí
tổ 8 tt yên minh hà giang tổ 8, Na Thôn, 311500, Việt Nam|0,98 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
14:00
Trả phòng trước:
12:00
Thông tin nên biết
Không cho phép mang theo thú cưng
Vui lòng liên hệ với khách sạn để tìm hiểu thêm về việc yêu cầu giường phụ.
Khách sạn Kiên Thảo: Câu hỏi thường gặp
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