Naturhotel Leitlhof
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Thông tin nhanh
Nhận phòng từ: | 15:00 |
|---|---|
Trả phòng trước: | 11:00 |
Thú nuôi | Cho phép mang theo thú cưng có thu phí |
Tiện nghi
Tìm hiểu thêm về Naturhotel Leitlhof
Naturhotel Leitlhof
Tọa lạc ở San Candido, Naturhotel Leitlhof gần các xe cáp lên đường trượt tuyết, cách Dolomites và La Collegiata di San Candido (Nhà thờ) 10 phút đi bộ. Khách sạn trượt tuyết này cách Hồ Braies 21 km và cách Khu Trượt tuyết Cortina d'Ampezzo 25,1 km. Hãy để mình được chăm sóc thật đặc biệt khi ghé đến khu spa, với những dịch vụ massage, trị liệu toàn thân và chăm sóc da mặt. Sau một ngày dài trên đường trượt tuyết, bạn có thể thư giãn tại một trong 2 hồ bơi ngoài trời. Khách sạn này còn có quyền truy cập Internet không dây miễn phí và nơi để dụng cụ trượt tuyết. Khách có thể dùng bữa tại nhà hàng của Naturhotel Leitlhof. Đập tan cơn khát với đồ uống yêu thích tại quầy bar/khu lounge. Khách có thể dùng bữa sáng buffet miễn phí hàng ngày từ 7:00 đến 10:30. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm báo miễn phí ở sảnh, dịch vụ giặt ủi/giặt khô và dịch vụ trông giữ/bảo quản hành lý. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên. Hãy nghỉ ngơi thoải mái như đang ở nhà mình tại một trong 62 phòng. Các phòng có ban công riêng. Bạn luôn có thể giữ liên lạc bằng kết nối internet không dây miễn phí; trong khi các chương trình truyền hình vệ tinh sẽ mang đến những phút giây giải trí thoải mái. Phòng tắm riêng có đồ dùng nhà tắm miễn phí và chậu vệ sinh/vòi rửa.
Ngày nhận xét: 30 thg 3, 2026
Ngày ở: thg 3 2026
Wonderful MOUNTAIN TIME OUT
Ngày nhận xét: 20 thg 8, 2026
Ngày ở: thg 8 2026
Dirty, staff not up to the standard of the facility, broken windows!
We are very sorry to have to report the matter because the facility would be valid in terms of service offerings and location.
At check-in at 3:00 PM, the apartment we were assigned was very dirty: bathroom with toothpaste splatters on the wall, floor very dirty and full of hair, dust, and lint, kitchen filthy with crumbs in the drawers, dirty trash cans, stains on the wood, and a smelly refrigerator with food residues not removed from entire stays; also consider the bedroom curtains, which were so dusty they couldn't be touched because of how much dust they stirred up, and all this without being able to air out the room! Mechanical ventilation is not enough, I'm sorry! Keep in mind that there were 4 of us, including a woman 8 months pregnant and a person with a disability and chronic asthma! We immediately reported it to the Leitlhof reception, which arranged to send someone for cleaning, a lady who arrived at 5:30 PM, a full two hours after check-in, who cleaned the apartment scandalously right before our eyes; she was about to clean the kitchen with the same sponge she had used to clean the bathroom, but we stopped her; the floor was vacuumed hastily and "cleaned" with a mop soaked in a bucket with a few centimeters of water and a few squirts of bathroom cleaner in it! Long story short, we bought everything necessary and took care of cleaning the apartment ourselves, deep cleaning everywhere! Another issue to report: the apartment windows could not be opened (only tilted); the only French door to circulate air was the one in the living room... the tilt-only windows, being very heavy, would close on their own, forcing us to invent a blocking system with objects to have a minimum of fresh air circulation. In the afternoon, we couldn't stay in the apartment because the temperatures inside reached nearly 30 degrees! When we protested and asked to be able to open the windows completely, we were given answers like: the windows are not designed to be opened (which is not true because in previous years they opened just fine) or "the windows have a problem that will be solved in October" or even "the windows are dangerous when opened completely and could fall." We asked to be moved to an apartment where the windows could be opened, and so we packed our bags again to move, only to discover that the apartments offered had the same problem; in fact, they were even hotter because even more sun filtered inside, and it felt like being inside a greenhouse! At that point, we raised our voices because it seemed like too much to endure! They provided us with fans! Then, the icing on the cake, Ms. Marion at the reception treated us like unwanted guests, writing to us that we had raised our voices aggressively and, in a full 3 emails, that we could just leave with a right to a refund if their solutions did not satisfy us, even sending us the Booking link!! During the week of Ferragosto, it was impossible for us to find a solution suitable for our needs in the center of San Candido, but these provocations were precisely the reason for my review! Ms. Marion's insistence and affront were completely out of line! Considering the inconvenience caused not only by having lost the entire afternoon of our arrival but by having had to clean it ourselves due to the negligence of the staff and those who should supervise them, raising our voices was the least we could do; we also spoke with other people who always stay in high-level facilities in San Candido and they told us that they would never have accepted such a condition! We also work in the hospitality field, and cleaning must be checked by a housekeeper or a manager! Not to mention that windows that could be a danger must be secured immediately, otherwise, facilities should not be rented out in such conditions!
Ngày nhận xét: 15 thg 8, 2026
Ngày ở: thg 8 2026
Spa treatment worthy of a 10 out of 10
Ngày nhận xét: 13 thg 8, 2026
Ngày ở: thg 8 2026
Truly ancient rooms
Being a 4-star superior, one expects more, especially from the rooms, many of which are now obsolete and poorly maintained.
In the one assigned this year, the bathroom, perhaps from the 80s, has remained the same, too small, with a shower integrated into the tub, and the glass seal broken.
The same goes for the room access door, with the spring closure broken and the automatic mechanism not working.
The safe in the closet is simply sitting there, so it is unclear what it is for; as for the wall-mounted one, there is no key.
Although the food and service remain up to par and are the strong point of this property, the approximately €600/day is starting to be really too much for such a neglected property.
It should be noted that I made the reservation at the end of January for August and I pointed out the aforementioned inconveniences as soon as I entered the room, but nothing changed; they simply apologize for it.
Too bad.
Ngày nhận xét: 9 thg 7, 2026
Ngày ở: thg 7 2026
Excellent
Vị trí xuất sắc
Pustertaler Strasse, 29, San Candido, 39038, Ý|0,53 km từ trung tâm thành phố
Nhận phòng và trả phòng
Nhận phòng từ:
15:00
Trả phòng trước:
11:00
Thông tin nên biết
Cho phép mang theo thú cưng có thu phí
Vui lòng liên hệ với khách sạn để tìm hiểu thêm về việc yêu cầu giường phụ.
