Chỗ nghỉ này không nhận tổ chức tiệc chia tay cuộc đời độc thân hay các bữa tiệc tương tự như vậy. Vui lòng thông báo trước cho Apart-Hotels-Sofia, AHS về thời gian đến dự kiến của quý khách. Khách có thể sử dụng ô Yêu cầu Đặc biệt khi đặt phòng hoặc liên lạc trực tiếp với chỗ nghỉ qua các thông tin liên hệ được ghi trong xác nhận đặt phòng. Khách dưới 18 tuổi chỉ có thể nhận phòng cùng phụ huynh hoặc một người bảo hộ hợp pháp. Khách cần phải xuất trình giấy tờ tùy thân có ảnh và thẻ tín dụng vào thời điểm nhận phòng. Vui lòng lưu ý tất cả các Yêu cầu Đặc biệt đều tùy thuộc vào tình trạng phòng trống và phụ phí có thể sẽ được tính thêm. General - This is a self check-in property with digital reception between 9 AM and 5 PM. - The building does not have ground-floor apartments. - Bookings of two or more apartments may be subject to different policies or additional charges. Check-in & Check-out - Early check-in and late check-out are subject to availability and additional charges may apply. Access & Security - There are no physical keys. Access is provided via a personal code or electronic key card. - For security reasons, access details must not be shared with unregistered guests. - Lost or stolen key cards must be reported immediately. A €30 replacement fee applies. - Common-area lighting is motion-activated. - All doors must remain closed at all times for security. House Rules & Safety To ensure a safe and pleasant stay: - Misuse of windows or using them as exits is not permitted. - The use of personal cooking or heating appliances not provided by the property is not allowed. - Candles or any open flames are prohibited. - Please keep the apartment tidy. Apartments left in excessive disorder or with trash may incur an additional cleaning fee. - Guests who do not follow house rules or pose a safety risk may be asked to leave without refund and charged a minimum fine of €200. - If we are unable to accommodate specific special needs, guests may cancel free of charge, in line with the cancellation policy. Cleaning & Housekeeping - Linen and towels are changed once per week. - Additional cleaning must be scheduled at least one day in advance. - Extra cleaning is available for an additional fee. - Cleaning hours are 09:00–14:00. - Between cleanings, guests are responsible for trash disposal and washing used kitchen items. - Cleaning supplies, irons, and ironing boards are available in the laundry room on each floor and must be returned after use. Visitors & Luggage - Visitors are welcome from 07:00 to 21:00. - Visitors staying after 21:00 must be registered, present ID, and pay the applicable fee. - Luggage storage is not available. Management Rights - Guests are expected to behave respectfully. - Management reserves the right to ask guests to vacate in case of serious rule violations and may contact authorities if necessary.