Twin Falls, ID

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Thông tin nhanh

Nhận phòng từ:
14:00
Trả phòng trước:
12:00
Thú nuôi
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Tiện nghi

Wi-Fi
Điểm đỗ xe
Bể bơi
Trung tâm thể dục
Spa
Quầy lễ tân 24 giờ

Tìm hiểu thêm về Twin Falls, ID

Twin Falls, ID

A total of 112 guest rooms are available for guests' convenience at Red Lion Hotel Twin Falls. Visitors may take advantage of the Wi-Fi connection on public areas at Red Lion Hotel Twin Falls. Additionally, the premises provide a reception service the whole day through. This hotel is environmentally friendly. Red Lion Hotel Twin Falls is provided with all the necessary services and amenities for a successful business event.

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Tripadvisor
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Khác

Ngày nhận xét: 19 thg 8, 2022

Ngày ở: thg 6 2022

Awful Experience

If you like a filthy room dirty lobby worthless staff broken promises this is the dump for you to stay.Even if you reserve a room for a meeting in advance..its not what you get when you arrive....WARNING,,,this is NOT a place you would want to stay..better safer in your car than this nasty dump,

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Ngày nhận xét: 20 thg 8, 2022

Hi Shelleym ,
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are very sorry for the cleanliness issues that occurred during your time at our hotel. We do strive to present a super clean property and were reviewing your comments with our housekeeping team to make sure all needed improvements are made. Please keep us in mind for your next stay in the area.
Khác

Ngày nhận xét: 10 thg 8, 2022

Ngày ở: thg 8 2022

Basic hotel

When this place was booked, we were just looking for a place to sleep and clean up. That’s about what we got. Room was clean The bed was comfortable. However,, there was no shower curtain and only one set of towels. At 6 30 AM, we didn’t bother to call the front desk for the curtain and more towels. We turned the shower towards the wall and showered anyway. Even then, there was still water on the bathroom floor.
The “breakfast”was a joke. At 7 am, there were two bananas, dry cereal
, milk and juice. We were glad we had things in our cooler we could eat.
When we arrived at 11 PM, there was a guy standing front the front doors that looked like a night club bouncer. When he saw us, he went inside. We were surprised to see him behind the front desk. There was a young woman working the desk. He went in to the office. I assumed he was the night manager. He was very unprofessional in his appearance. He was wearing a tank top, shorts, ball cap and covered in tattoos. At a budget hotel, I wasn’t expecting to find staff in uniforms. But I also wasn’t expecting g to see someone dressed like that.

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Ngày nhận xét: 10 thg 8, 2022

Hi Connie ,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate your compliments on our comfortable bed and the cleanliness of our rooms . We are sorry about the towels, and the shower curtains they are always available at the front desk while our limited Housekeeping plans are in effect you can ask for additional there. Also, we are sorry to hear that you weren't thoroughly impressed with our staff at that time. Rest assured that in the coming days, we will be offering a much better stay.
Cặp đôi

Ngày nhận xét: 22 thg 7, 2022

Ngày ở: thg 7 2022

Do not stay here!

Shame on Red Lion Hotels!
This location has deteriorated badly! Our room had no towels, no pillow cases, barely any hot water at the sink, a microwave that couldn't be plugged in, disconnected room phone, and no coffee for the room coffee maker.
In the morning there was no coffee available in the "breakfast buffet" room. "I don't have access to the coffee machine", said the guy at the front desk.
Our room key stopped working at 10am, check out is 12 noon. Ice maker in the hallway was broken, the next closest one that worked was behind a locked hallway door. Seems like they close and shut down sections of the hotel.
The restaurant that is there has been red-tagged by order of the Fire Marshall. This includes a Do Not Enter order for the restaurant, bar, laundry, conference rooms, kitchen. This order is taped to the front door of the hotel, dated June 19, 2021.
Apparently there was a wall collapse and the repair was done incorrectly.
See attached picture of the Do Not Enter sign.

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Ngày nhận xét: 24 thg 7, 2022

Hello Robert,
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I do apologize that we did not meet your expectations at our hotel. We will address all issues in our meeting and we promise that we will provide a better stay for all our valued guests. We do hope that you give us another chance to prove that we provide world-class service.
Du lịch theo nhóm

Ngày nhận xét: 20 thg 7, 2022

Ngày ở: thg 7 2022

BED BUGS and careless management

Bed bugs in the room.. when we notified the front desk of the bed bugs they said we were lying and didn't even bother looking in the room. Now my wife has WELTS all over her body from this dirty room. I have been trying for days to get the manager on the phone but she will never call me back since she's never around.
I have filed a complaint with the corporate office since I can't handle it locally.
I wouldn't stay here if it was the last place available. Horrible experience.

Phản hồi từ khách sạn

Ngày nhận xét: 24 thg 7, 2022

Hello Dylan,
Thank you for taking the time to rate our hotel and explain your experience. The room was thoroughly inspected and no bed bugs were found. Also, the room was rented out, with no further complaints. I want to assure you that we are thoroughly investigating this claim and that although we have not found any evidence of a bug infestation, we are taking the necessary precautions to ensure that nothing is missed. I want to assure you that we respond promptly to pest alerts with expert extermination services and also treat to deter pests on a regularly scheduled basis. We take this business very seriously and assure you that management has taken all the steps to make sure that all the rooms are clean and our ultimate goal is to make sure each guest had a comfortable stay. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit
Du lịch với cả gia đình

Ngày nhận xét: 20 thg 7, 2022

Ngày ở: thg 6 2022

Worse hotel ever stayed in.

No water to shower. Water at bathroom sink was a trickle and took forever for hot water to get there. There was old food in mini fridge. Not particularly clean. Whole building looked run down. Don’t stay here.

Phản hồi từ khách sạn

Ngày nhận xét: 20 thg 7, 2022

Hi Mike ,
Thank you for sharing your experience, and we're very sorry for the inconveniences that you encountered during your stay. We truly appreciate you telling us about the lack of hot water that time, so that we can fix this right away. It is through feedback like yours that we are able to quickly address housekeeping and maintenance issues. Your review is important to us as it helps us to identify problems and take corrective measures. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made with our service.

Vị trí rất đẹp

4,0

1472 Blue Lakes Blvd N, Twin Falls, 83301, Hoa Kỳ|2,77 km từ trung tâm thành phố

Nhận phòng và trả phòng

Nhận phòng từ:

14:00

Trả phòng trước:

12:00

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Twin Falls, ID: Câu hỏi thường gặp

Twin Falls, ID cách trung tâm Twin Falls 2.8 km.
Twin Falls, ID nằm tại Twin Falls, Hoa Kỳ; cách trung tâm Twin Falls 2.8 km.
Twin Falls, ID cho phép nhận phòng từ 14:00 và yêu cầu trả phòng trước 12:00.
Có, Twin Falls, ID có điểm đỗ xe.
Chúng tôi không có thông tin về nhà hàng tại Twin Falls, ID, vui lòng liên hệ với khách sạn khi đặt phòng.