Sowell Hotels les Chevaliers

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Fast facts

Check in from:	16:00
Check out before:	11:00
Breakfast	Breakfast available
Pets	Pets allowed with an extra charge
Children	Children are welcome at this hotel

Amenities

View all

Wi-Fi

Air conditioning

Spa

Front desk 24 hour

Restaurant

Non-smoking

More about Sowell Hotels les Chevaliers

Sowell Hotels les Chevaliers

Set a 2-minute walk from the Aude river and featuring views of the Pont Vieux bridge, SOWELL HOTELS Les Chevaliers offers accommodation with free WiFi in Carcassonne. The medieval city is just a 10-minute walk away.

Reviews from

Mentioned by travellers

Couple

Comment: 23 Jul 2026

Good location

A very well located hotel, we stayed for x3 nights. Great for exploring the old and new town and the castle. Parts of the hotel needed updating in terms of decor. There Good functioning air conditioning. We opted for half. Board and the evening meals were amazing. Breakfast was excellent. It was disappointing that for our complete stay the room televison did not work and nobody could advise when it would be fixed.

Anonymous traveller

Comment: 12 Jul 2026

Stayed in: Jul 2026

Loved this hotel. Great location and close to loads of really good restaurants. Room was a decent size and aircon worked a treat

Couple

Comment: 20 Jun 2026

Stayed in: Sep 2025

Loved Carcassonne

Great location, perfect view of the castle. Comfortable bed with good bathroom and shower pressure. Friendly staff, would recommend this hotel.

Group traveller

Comment: 19 Jun 2026

Stayed in: Jun 2026

unpleasant

very unpleasant experience with the behavior of the staff, starting from the reception and ending with breakfast in a dirty restaurant. The staff is at the level of a tourist hostel, even there they treat customers better. It is definitely at the level of a 4 star hotel. unpleasant experience

Couple

Comment: 6 Jun 2026

Stayed in: Jun 2026

A 'Rough Diamond' of a hotel

This hotel is in a great location for both the medieval castle and the main modern town centre.
The room we had was clean with adequate storage space and offered great views of the castle from the terrace.
That said, the terrace was dirty and shabby.
Food is fair to good. Fair as for instance the 'hot' breakfast was always 'warm'. Butt there was a reasonable selection on offer.
Evening dinner however, the menu is a little restricted. We are vegan, but we will eat fish. So we found the options very limited, despite emailing the hotel prior to our stay explaining our dietary requirements. The hotel replied saying they could easily accommodate us accordingly. It was just a shame the email wasn't shared with the kitchen Staff.
We spoke with other diners who were disappointed with the limited choice on offer. The menu changes fortnightly.
Talking of Staff, all were polite but not welcoming. They all seemed to lack direction in their work. Tables were not cleared quickly at either breakfast or dinner. And when they were, it was almost done under duress.
Ideally a front of house manager needs to be appointed to just coordinate the restaurant. Most of the Staff are youngsters who we thought were students. Nothing wrong with that, but they all demonstrated there's definite training needed.
I appreciate 4 stars relates to facilities available in an establishment and not the level of service. However, the people we spoke to were all of the same opinion as we had concluded. It's a shame really to say, but we'd not rush back to book this hotel again. It needs a little investment in training and a bit of a spruce up here and there.
The only member of Staff that took an interest in guests and did shows signs of professionalism was Ocean?
We wouldn't say 'don't book' this hotel, just don't have high hopes for the level of service most of us expect from a 4 star hotel. The location kind of wins you over.
I'm sure the Sowell group welcome repeat business, or maybe not.....A rough diamond which might fall out of favour.

Excellent location

4.8

3 Rue des Calquières, Carcassonne, 11000, France|0.71 km from city centre

Check in and check out

Check in from:

16:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cots

2 years old and under

Free

Pets

Pets allowed with an extra charge

Breakfast

Breakfast available

Breakfast price

605,399 ₫ (≈EUR 20)/person

Breakfast times

07:00 - 10:00 from Monday to Sunday

Important information from the hotel

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. For group reservations of more than 7 rooms, special policies will be applied

Accepted payment methods

This hotel accepts the following payment methods:

Cash

Sowell Hotels les Chevaliers: FAQs

How far away from Carcassonne city centre is Sowell Hotels les Chevaliers?

Sowell Hotels les Chevaliers is 0.7 km away from Carcassonne city centre.

Where is Sowell Hotels les Chevaliers?

Sowell Hotels les Chevaliers is in Carcassonne, France and is 0.7 km away from Carcassonne city centre.

What time is check-in and check-out at Sowell Hotels les Chevaliers?

At Sowell Hotels les Chevaliers you can check in from 16:00, and you'll need to check out before 11:00.

Does Sowell Hotels les Chevaliers have parking?

No, there isn't any parking available at Sowell Hotels les Chevaliers. If you're looking for a hotel with space to park, simply filter by properties which have 'Parking' under 'Amenities' in the search results.